Identify App Saves Danish Bank Big Bucks

Danske Bank expects $900,000 in savings for running and maintaining its Internet banking app.

InformationWeek Staff, Contributor

November 15, 2002

1 Min Read
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Danske Bank, the largest bank in Denmark, just finished developing an Internet banking app for its business customers. Business PC 4.0 is expected to assist customers in Germany, Scandinavia, the United Kingdom, and the United States.

The bank is using Identify Software Ltd.'s AppSight software to save money as it runs and maintains the application for what it expects will be a five-year lifespan. The bank's developers knew what every app developer should know: They found every problem they could during testing, when it was reasonable, but knew others would emerge once the application went into production. Problems are difficult to locate in production; they lead to downtime when trying to re-create and are a drain on employee productivity.

Instead of coding an application itself to monitor and fix problems on Business PC 4.0, Danske chose AppSight. The Identify product captures the execution of the application each time and presents a view of the user, the system, and code-level activity all at once, so administrators can easily identify any problems that could corrupt the information or prevent completed execution. That automation is expected to save Danske around $900,000 over the life of the banking application.

An industry analyst thinks the bank could be saving money three ways with AppSight. "They'll ID problems in hours, versus days or weeks, they'll avoid duplication of effort among programmers and testers because everyone gets a view tailored for them," says Valerie O'Connell at Aberdeen Group, "and documentation that used to take half a tester's time is eliminated."

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