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Microsoft Posts VML Patch Two Weeks Early

In This Issue:
1. Editor's Note: Picture This: There's Life Outside IT
2. Today's Top Story
    - Opinion: High-Definition Video—Bad For Consumers, Bad For Hollywood
3. Breaking News
    - Microsoft Posts VML Patch Two Weeks Early
    - Intel To Land First Blow In Quad-Core Fight With AMD
    - IBM Seeks Dismissal Of SCO Lawsuit
    - Intel Launches $1 Million PC Design Challenge
    - Mozilla Releases Firefox 2.0 RC1
    - Microsoft's Spin-Off Social Network Site Debuts
    - Tech Job Growth Strong: Study
    - Corporate Criminals Ebbers, Fastow Pay Stiff Price
    - New Technology Could Nip DVD Format War In The Bud
    - SAP Completes On-Demand CRM Application Lineup
    - Demo Report: Internet Consumer Technologies Creeping Into Enterprise Software
4. Grab Bag: Small, Mobile PCs
    - Pour Your PC Into Your Pocket (SiliconValley.com)
    - SanDisk Compact Flash Hits 16 Gbytes (CNET Reviews)
5. In Depth: Managing Data And Privacy
    - GE Says Laptop With Data On 50,000 Staffers Stolen
    - Bill Would Require U.S. Agencies To Disclose Theft Of Sensitive Data
    - Congressman Says Senate Phone Privacy Bill Not Strong Enough
    - Poll: Online Transaction Gaffes Push Users Into Rivals' Arms
    - Commerce Dept. Reports 1,137 Lost Computers
6. Voice Of Authority: Greatest Software Ever Written, Revisited
    - 'Greatest Software' Story Triggers An Outpouring Of Recollections
7. White Papers: Customer Service
    - 5 Reasons Why Proactive Customer Care Means Customer Loyalty
8. Get More Out Of InformationWeek
9. Manage Your Newsletter Subscription

Quote of the day:
"We should be taught not to wait for inspiration to start a thing. Action always generates inspiration. Inspiration seldom generates action." -- Frank Tibolt


1. Editor's Note: Picture This: There's Life Outside IT

The stereotypical IT person spends the bulk of his or her time holed up in a cubicle, banging away at a keyboard and staring at a computer screen, drinking caffeinated drinks all day long and wearing a pocket protector. As you know (far better than me), this stereotype, like many, isn't broadly accurate. It's not your average IT guy or gal.

You have a range of outside interests, passions that go beyond technology, and family lives that are likely more important to you than what you do for a living. I was reminded of these facts when I recently received the space shuttle launch photos on this page from reader Thomas Neudenberger. While Thomas sent several photos, I selected those that I think you'll find most compelling. A couple are breathtaking.

We got to thinking that you're a large, diverse community with access to lots of interesting events, people, and places. So why not share some of your experiences with fellow readers, as Thomas has done? I'm asking that you send photos or links to photos you've taken that you think would have wide appeal to other readers who make their living in the technology world, but have many outside interests. Let's take a break from the technology that drives so much of our workdays and see how some of our peers like to spend their time outside of work.

We'll select the best photos, put them on the site with your name, company name (if you so desire), and a caption, then later ask you to vote on your favorites. Thanks to Thomas for jumping in with his photos and sparking this idea. We look forward to your submissions.

Tom Smith
tsmith@cmp.com
www.informationweek.com


2. Today's Top Story

Opinion: High-Definition Video—Bad For Consumers, Bad For Hollywood
Digital rights management gadgetry has turned high-definition video into a lumbering dinosaur that consumers won't want to buy. And a good thing, too—because Hollywood doesn't know what to do with HD, says Cory Doctorow.


3. Breaking News

Microsoft Posts VML Patch Two Weeks Early
Microsoft issued a patch for a critical Internet Explorer vulnerability that's been exploited for more than a week. It's only the second time this year that it has broken from its regular security update schedule.

Intel To Land First Blow In Quad-Core Fight With AMD
Intel's first quad-core x86-based processors will hit the market in November and be used in high-end gaming systems. Its first mainstream desktop version will be ready in the first quarter of 2007.

IBM Seeks Dismissal Of SCO Lawsuit
IBM filed several requests for summary judgment with a U.S. District Court judge. Collectively, the filings amount to IBM asking the court to dismiss what remains of the case because of a lack of evidence and other factors.

Intel Launches $1 Million PC Design Challenge
The contest will award prizes to the PC designer and manufacturer that designs and builds the "smallest and most stylish home PCs" powered by Intel's Viiv technology.

Mozilla Releases Firefox 2.0 RC1
At least one more release candidate will be posted before the final is put on the street.

Microsoft's Spin-Off Social Network Site Debuts
Unlike other social networking sites, Wallop is invitation-only and Flash-based to make the design appealing.

Tech Job Growth Strong: Study
The expansion nearly doubled the 78,900 tech jobs added in the first half of 2005 and represents the strongest job growth of any six-month period since 2001.

Corporate Criminals Ebbers, Fastow Pay Stiff Price
Former Enron CEO Andrew Fastow was sentenced to six years in prison, as former Worldcom CEO Bernard Ebbers started serving his 25-year prison sentence.

New Technology Could Nip DVD Format War In The Bud
Britain-based New Medium Enterprises says it has solved a technical production problem that makes it possible to produce a cheap multiple-layer DVD disk containing one film in different, competing formats.

SAP Completes On-Demand CRM Application Lineup
SAP Service on-demand apps provide tools for setting customer service priorities and managing SLAs.

Demo Report: Internet Consumer Technologies Creeping Into Enterprise Software
The ascendancy of "social networking" applications with possible business uses is in contrast to Demo 11 years ago. Now the new ideas are flowing Internet-based technologies.

All Our Latest News


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4. Grab Bag: Small, Mobile PCs

Pour Your PC Into Your Pocket (SiliconValley.com)
Ever wish you could stick your whole computer in your back pocket and take it wherever you go? MojoPac promises to let you do it.

SanDisk Compact Flash Hits 16 Gbytes (CNET Reviews)
Continuing the march toward ever-larger-capacity memory cards, SanDisk announced three new cards at the Photokina trade show in Germany.


5. In Depth: Managing Data And Privacy

GE Says Laptop With Data On 50,000 Staffers Stolen
The laptop, issued to a GE official who was authorized to have the data, was stolen from a locked hotel room, the company says.

Bill Would Require U.S. Agencies To Disclose Theft Of Sensitive Data
The House panel chairman warns of stiffer legislation if the administration's procedures aren't forthcoming.

Congressman Says Senate Phone Privacy Bill Not Strong Enough
The Senate's proposed ban on "pretexting," or impersonating someone to obtain their phone records, doesn't provide enough notification to victims, says the chairman of the House Energy and Commerce Committee.

Poll: Online Transaction Gaffes Push Users Into Rivals' Arms
A full 88% of online customers have experienced problems completing transactions. Many admitted in a survey that it makes them wonder if companies can handle security any better.

Commerce Dept. Reports 1,137 Lost Computers
A study pegging the number of data and equipment losses since 2001 shows that the Census Bureau was responsible for the bulk of the incidents.


6. Voice Of Authority: The Greatest Software Ever, Revisited

'Greatest Software' Story Triggers An Outpouring Of Recollections When the story"
What's The Greatest Software Ever Written?" appeared Aug. 14, it set off an explosion of memories from those involved in the early stages of computing. For example, one responder asked, "Do you recall the big board of the IBM 407 key punch processor into which the red, green, blue and yellow wires—each a different length—were inserted?" Hey, I may have learned to program with IBM punch cards, but I don't go back to wires-through-a-board.


7. White Papers: Customer Service

5 Reasons Why Proactive Customer Care Means Customer Loyalty
Go beyond reducing costs to transforming your contact center into a customer loyalty center. Learn five reasons why proactive customer care makes good business sense, along with tips on starting a proactive customer care campaign.


8. Get More Out Of InformationWeek

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