Mobile // Mobile Devices
10:16 AM
Connect Directly
Repost This

How To Unlock Your AT&T iPhone - With AT&T's Blessing

AT&T will now allow you to unlock your iPhone if it's off-contract or you have paid an early termination fee. Here's what to do.

Though AT&T recently announced its new iPhone unlock program recently, it appears to have been an off-the-cuff decision. The media relations and support web sites and PR papers don't have anything, nor did the staff at the store I visited. Even Apple's list of carriers, which specifies which ones require locks, shows no changes.

Apparently, the phone needs to be off contract, or you need to have paid a termination fee to break the contract.

On the iPhone, go to Settings | General | About and write down the IMEI number.

The author didn't have this easy a process in unlocking his phone. Click here to read about what he went through.

Call AT&T customer service. Be prepared with the phone number, account holder's name and the last four digits of the account holder's social security number (or have some other way of verifying that you are the rightful owner).

Once the information has been confirmed, they will list the phone as being unlockable in Apple's database. Though reports say it can take as long at 96 hours, most appear to be done within a few minutes.

Connect the phone to the computer and run iTunes. Verify that you can get to the Internet, so iTunes can get the unlock file from Apple.

Backup the phone

Restore the phone

Barring complications, the process should take just a few minutes.

Apple has a support document which describes troubleshooting steps for problems which sometimes arise with unlocked iPhones.

InformationWeek's Eric Zeman asks whether it's worth it to businesses to unlock their iPhones. Click here to read what he has to say,.

Comment  | 
Print  | 
More Insights
Building A Mobile Business Mindset
Building A Mobile Business Mindset
Among 688 respondents, 46% have deployed mobile apps, with an additional 24% planning to in the next year. Soon all apps will look like mobile apps and it's past time for those with no plans to get cracking.
Register for InformationWeek Newsletters
White Papers
Current Issue
InformationWeek Elite 100 - 2014
Our InformationWeek Elite 100 issue -- our 26th ranking of technology innovators -- shines a spotlight on businesses that are succeeding because of their digital strategies. We take a close at look at the top five companies in this year's ranking and the eight winners of our Business Innovation awards, and offer 20 great ideas that you can use in your company. We also provide a ranked list of our Elite 100 innovators.
Twitter Feed
Audio Interviews
Archived Audio Interviews
GE is a leader in combining connected devices and advanced analytics in pursuit of practical goals like less downtime, lower operating costs, and higher throughput. At GIO Power & Water, CIO Jim Fowler is part of the team exploring how to apply these techniques to some of the world's essential infrastructure, from power plants to water treatment systems. Join us, and bring your questions, as we talk about what's ahead.