Software // Information Management
11:48 AM

Business Process Management 101: The Basics of BPM and How to Choose the Right Suite

Business Process Management is gaining adoption, but just what is BPM and how do BPM systems work? This article clears up some of the confusion and helps you choose the right product with a six-step guide to selecting a BPM suite.

Before You Buy

The selection of a BPMS demands unique analyses you won't find on a typical software evaluation checklist. Here are 6 things to look for in determining the BPMS that's right for your organization:

1. BPM systems aren't meant for all application needs. BPM systems are especially good for processes in which all activities are predetermined in order. Validate the business value of taking a BPM approach by developing a deep understanding of both the business problem and the capabilities of the BPMS. Document the detailed activities of your process and be sure the BPMS addresses core needs before committing to a product.

2. Next, consider the type of BPM solution needed: front-office-oriented BPM, for human-centric processes, or back-office-oriented BPM, for integration centric processes. It's possible that your environment may benefit from both types of BPM. If so, focus on products from either the same vendor or from vendors that have partnered to minimize integration efforts. If you use solutions from multiple vendors, keep in mind that you could end up with multiple process modeling and monitoring tools as well as server platforms.

3. Once you decide on the type of BPMS you're after, refer to the BPM lifecycle activities and architectural components covered earlier and analyze how your requirements are supported, in detail, by the prospective products. Make your product selection based on the total value of the BPMS rather than just standards support, particularly if you're considering front-office BPMS (an area in which standards aren't settled).

4. For front-office-oriented BPMS, ease of customization and out-of-box support for integration (such as with a content management or imaging systems) should be high on your list. If the same vendor provides content-management and collaboration modules as well, then confirm that their repositories, business modeling tools and administration consoles are integrated with all these components.

5. Among back-office-oriented BPM suites, you will notice that BPEL and WS-* support are widely implemented. Therefore, it's important to pay more close attention to the vendor's direction. Consider the vendor's support message transformation, routing and multiple-transport protocols. While most front-office-oriented BPM systems can be deployed on application servers, BO-BPM server requirements can vary. They may require installation of messaging-oriented middleware (MOM), application servers, subsets of application servers (such as a Web container) or some combination. Make sure you understand how the vendor solution is architected in order to wisely plan for its technology fit and impact on infrastructure.

6. Another issue you may want to consider is how rule engines are used in the BPMS. Rule engines are typically an optional component in most BPM suites, but you may find that certain vendors requires everything to run under a rule engine that needs a proprietary language. Determine whether the benefits of using that rule engine for the entire application are conclusive while also considering potential hiring and training needs tied to that environment and language.

BPM solutions bundle a lot of capabilities, so you should expect a learning curve to before you can take full advantage of a suite. Focus on proper training and establish best-practices and guidelines to create manageable deployments. Remember that matching the right type of BPMS to the processes considered is the most important decision you will need to make early on.

BIO: Tulu Tanrikorur is a corporate vice president, enterprise architecture at New York Life. He has written numerous articles including Who Are You? and Great Expectations. Write him at

6 of 6
Comment  | 
Print  | 
More Insights
Newest First  |  Oldest First  |  Threaded View
Alisa Addison
Alisa Addison,
User Rank: Apprentice
1/23/2015 | 6:47:02 AM
Business Process Management
Good information about BPM is given which helps us to know about what BPM stands for and its objectives like how it helps to make business processes more effective, efficient and more capable of adapting to the changing environment. One must have to go through the above post in order to ascertain a good and in-depth knowledge of the same. Thanks for sharing.

The Agile Archive
The Agile Archive
When it comes to managing data, donít look at backup and archiving systems as burdens and cost centers. A well-designed archive can enhance data protection and restores, ease search and e-discovery efforts, and save money by intelligently moving data from expensive primary storage systems.
Register for InformationWeek Newsletters
White Papers
Current Issue
Twitter Feed
InformationWeek Radio
Sponsored Live Streaming Video
Everything You've Been Told About Mobility Is Wrong
Attend this video symposium with Sean Wisdom, Global Director of Mobility Solutions, and learn about how you can harness powerful new products to mobilize your business potential.