XP does a lot of things very well. The old adage "if its not broken don't fix it" comes to mind particularly in business. If you have a hotel chain with say 1000+ XP machines available for customers to use the cost to replace them is significant with what advantage? A Win7 machine won't do anything better that the XP machine did for customers, mostly browse the web and check email. While a Win8 machine will just give the hotel's support personnel migraines. Microsoft has already forced this hotel chain to install an alternate browser (Chrome or FireFox) since Microsoft only allows I.E. 8 on XP. The chain will probable look at Chromebooks as the XP replacement.