The Sametime Commandments a.k.a. Sametime Etiquette
With Lotus' restoration of the Sametime brand to the vaunted enterprise instant messaging and collaboration platform, I thought I would share with you our "guidelines" for instant messaging usage. With no further ado, here are the Sametime Commandments.
1.) I will keep it casual. Instant messages are not replacements for serious, face-to-face communications. Don't use instant messages to be confrontational. For example, IMs are not the place to break up with a paramour, criticize a colleague, or reprimand an employee. 2.) I will respect the fact that there are other forms of communication other than IM. 3.) I will not bother others to ask about the whereabouts of other people, unless it is urgent. 4.) I will not send stupid links via IM that waste everyone's time. 5.) I will try to indicate my complete presence information to the extent possible. 6.) I will knock before entering and ask if that person can chat. 7.) I will be brief. Don't substitute IMs for a telephone call or e-mail. 8.) I will not message someone repeatedly when they don't respond. 9.) I will set my availability status to change automatically when I am inactive for more than 10 minutes. 10.) I will try to abide by the above.
The above is Basex' unofficial "policy" for the use of instant messaging. We find it useful - and I hope you will too!
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