News
Commentary
1/25/2006
10:35 AM
Commentary
Commentary
Commentary
50%
50%

The Sametime Commandments a.k.a. Sametime Etiquette

With Lotus' restoration of the Sametime brand to the vaunted enterprise instant messaging and collaboration platform, I thought I would share with you our "guidelines" for instant messaging usage.  With no further ado, here are the Sametime Commandments.

1.)  I will keep it casual. Instant messages are not replacements for serious, face-to-face communications. Don't use instant messages to be confrontational. For example, IMs are not the place to break up with a paramour, criticize a colleague, or reprimand an employee.
2.)  I will respect the fact that there are other forms of communication other than IM.
3.)  I will not bother others to ask about the whereabouts of other people, unless it is urgent.
4.)  I will not send stupid links via IM that waste everyone's time.
5.)  I will try to indicate my complete presence information to the extent possible.
6.)  I will knock before entering and ask if that person can chat.
7.)  I will be brief. Don't substitute IMs for a telephone call or e-mail.
8.)  I will not message someone repeatedly when they don't respond.
9.)  I will set my availability status to change automatically when I am inactive for more than 10 minutes.
10.) I will try to abide by the above.

The above is Basex' unofficial "policy" for the use of instant messaging.  We find it useful - and I hope you will too!
 

Comment  | 
Print  | 
More Insights
Register for InformationWeek Newsletters
White Papers
Current Issue
InformationWeek Tech Digest, Dec. 9, 2014
Apps will make or break the tablet as a work device, but don't shortchange critical factors related to hardware, security, peripherals, and integration.
Video
Slideshows
Twitter Feed
InformationWeek Radio
Archived InformationWeek Radio
Join us for a roundup of the top stories on InformationWeek.com for the week of December 14, 2014. Be here for the show and for the incredible Friday Afternoon Conversation that runs beside the program.
Sponsored Live Streaming Video
Everything You've Been Told About Mobility Is Wrong
Attend this video symposium with Sean Wisdom, Global Director of Mobility Solutions, and learn about how you can harness powerful new products to mobilize your business potential.