Software // Enterprise Applications
10:07 AM
The Analytics Job and Salary Outlook for 2016
Jan 28, 2016
With data science and big data top-of-mind for all types of organizations, hiring analytics profes ...Read More>>

Yahoo Scraps IM Service For Businesses

Instead, it will focus on boosting the number of individuals who use its free IM service.

SAN JOSE, Calif. (AP) -- Yahoo Inc. scrapped its fee-based instant messenger service for businesses this week, saying Friday that the Web portal would instead focus on boosting the number of individuals who use its free IM service.

Yahoo Business Messenger included features not available with Yahoo's free IM, such as message encryption, message archiving, 24-hour customer support, and online meeting software. Business Messenger sold on a yearly subscription for about $30 per individual user.

Research firm IDC estimated that as many as 255 million people will use IM at work in 2005, up from 65 million in 2002. But the vast majority of workers use free systems available from Sunnyvale, Calif.-based Yahoo or rivals, including America Online Inc. and Microsoft Corp.

AOL announced new online meeting and voice conferencing features for its IM service last week, an effort to increase use among desk workers. Of roughly 36 million active users of AOL's free IM service, about 15 million use it at work.

Comment  | 
Print  | 
More Insights
Building A Mobile Business Mindset
Building A Mobile Business Mindset
Among 688 respondents, 46% have deployed mobile apps, with an additional 24% planning to in the next year. Soon all apps will look like mobile apps – and it's past time for those with no plans to get cracking.
Register for InformationWeek Newsletters
White Papers
Current Issue
How to Knock Down Barriers to Effective Risk Management
Risk management today is a hodgepodge of systems, siloed approaches, and poor data collection practices. That isn't how it should be.
Twitter Feed
InformationWeek Radio
Sponsored Live Streaming Video
Everything You've Been Told About Mobility Is Wrong
Attend this video symposium with Sean Wisdom, Global Director of Mobility Solutions, and learn about how you can harness powerful new products to mobilize your business potential.