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Physicians Find Security In The Cloud
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Alison_Diana
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Alison_Diana,
User Rank: Author
4/25/2014 | 9:54:15 AM
Re: It's not if, it's when
Thanks, @Gary. Even some of the most technically-minded physicians -- you know, pros who enjoy tinkering and even programming in their spare time -- agreed with your statement, Gary. They realize they don't have time and recognize major security flaws -- Heartbleed for example -- can be discovered at any time, including times when their practice is fully booked and nobody is available to make any needed patch downloads. 

As you also point out, availability is crucial. Of course, practices must seek at least 99.99% uptime from their cloud service providers. And get an SLA (reviewed by an attorney) with some teeth to it, recommended some experts I've spoken to over the years. What other steps are cloud users taking to ensure they can access data if they can't connect with their cloud-based data?
Alison_Diana
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Alison_Diana,
User Rank: Author
4/24/2014 | 5:50:30 PM
Re: It's not if, it's when
Yes, there is a chance a cloud service provider's data can be hacked, of course. But every single day we hear of laptops, phones, and tablets getting stolen or lost from doctors' offices and hospitals. Each of those devices often includes hundreds, if not thousands, of (usually) unencrypted data. Then that small office is fined, heavily fined, perhaps more than $1 million. If they luck out and don't get breached, is it planning or luck? Do the hundreds of small practices in a town spend adequate time and money adding the right security tools, training staff against social engineering, and updating everything once patches come out? Are their offices protected by sensors, security systems, wire, and dogs to prevent machines physicially being removed? How much background checking of employees do they do and how often do they refresh those checks? 

And, of course, they're supposed to care for patients in the middle of all this!

So while cloud isn't 100% safe, it's often a safer alternative. And it definitely should give practices peace of mind that they have reduced the risk to themselves if they do their homework and choose a partner with a proven track record of quality, security, and healthcare capabilities.


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