IT Leadership

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AI Artificial Intelligence and conversational chatbots businesses digital technology interact with applications, including customer service, sales

Machine Learning & AI

Conversational Commerce Makes Dollars and Sense Conversational Commerce Makes Dollars and Sense

Retailers and e-commerce sites have been trying to optimize their sites for conversion in different ways. Artificial intelligence language models make a positive difference.

Sep 17, 2024

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5 Min Read

Concept of Freedom with chains breaking and turning into a free dove that flies away at sunset

Take a Look at Follow-the-Sun IT Take a Look at Follow-the-Sun IT

byMary E. Shacklett

Sep 17, 2024

5 Min Read

professional taking an online technology course

Online Learning: Training an Advanced Manufacturing Workforce Online Learning: Training an Advanced Manufacturing Workforce

Sep 17, 2024

4 Min Read

In this photo illustration, the CACI International, Inc. logo is displayed on a smartphone screen.

CACI to Buy Tech Firm Azure Summit in $1.28B Deal to Boost Military Business CACI to Buy Tech Firm Azure Summit in $1.28B Deal to Boost Military Business

Sep 16, 2024

1 Min Read

Developer presentation about coding software data with devops team at night in office

Software & Services

Have DevAIOps and AIOps Been Forgotten in the AI Surge?Have DevAIOps and AIOps Been Forgotten in the AI Surge?

byJoao-Pierre S. Ruth

Sep 16, 2024

VSM - Value Stream Mapping write on sticky notes isolated on Wooden Table.

Does Value Stream Management Really Work?Does Value Stream Management Really Work?

Sep 13, 2024

6 Min Read

CIOs of PNC Bank, Bureau of Indian Affairs Talk ‘High-Performance IT’

CIOs of PNC Bank, Bureau of Indian Affairs Talk ‘High-Performance IT’

US White house photograph

Cyber Resilience

Cybersecurity Talent Shortage Prompts White House Action

Cybersecurity Talent Shortage Prompts White House Action

Green Balloon about to be burst by a needle held by a businessman's hand in a pinstripe sleeve.

Tech Company Layoffs: The COVID Tech Bubble Bursts

Tech Layoffs: The COVID Tech Bubble Bursts

byBrandon Taylor, Jessica Davis

Forrester CEO George Colony addresses crowd at the company's Technology & Innovation Summit North America event in Austin, Texas.

Machine Learning & AI

Forrester CEO: Lessons for Executives to Implement AI Successfully

Forrester CEO: Lessons for Executives to Implement AI Successfully

Concept about talent, performance based on outstanding intelligence and knowledge

Skills-Based Hiring in IT: How to Do it Right

Skills-Based Hiring in IT: How to Do it Right

bullhorn with quote bubble with three exclamation points

Machine Learning & AI

CIOs Resist AI Hard Sell as Adoption Tactics Shift

CIOs Resist AI Hard Sell as Adoption Tactics Shift

Shiny reflective tin can telephone with red and white string over a white background. Suitable for technology, communications

Take a Fresh Look at How Leaders Approach Narratives

Take a Fresh Look at How Leaders Approach Narratives

byMonika Cooper

Bias - word from wooden blocks with letters with robot hand placing letter B

Machine Learning & AI

How Bias Influences Outcomes

How Bias Influences Outcomes

brights lights on road flashing fast

Machine Learning & AI

How to Manage AI’s Scalability to Accelerate Innovation

How to Manage AI’s Scalability to Accelerate Innovation

byEmmanuelle Rivet

Circular Economy Textiles, make, use, reuse, remake, recycle with eco clothes recycle icon sustainable fashion concept

Closing the Loop on the Circular Economy

Closing the Loop on the Circular Economy

bySamuel Greengard

Hands Holding Digital Devices with Cloud Symbol

IT Infrastructure

Determining Your Staff’s Cloud Role

Determining Your Staff’s Cloud Role

byMary E. Shacklett

man using AI software in virtual chat to shape corporate governance and legal compliance decisions.

Exploring the Intersection of Security, Governance, and Generative AI

Exploring the Intersection of Security, Governance, and Generative AI

byBrandon Taylor

Machine Learning & AI

Designing for the ‘Human in the Loop’

Designing for the ‘Human in the Loop’

byLaura Shact, Greg Vert

Technology Visual Visible Visibility Vision Concept

Forrester Speaker Sneak Peek: Analyst Jayesh Chaurasia to Talk AI Data Readiness

Forrester Speaker Sneak Peek: Analyst Jayesh Chaurasia to Talk AI Data Readiness

byJoao-Pierre S. Ruth

A person with a magnifying glass looking to text: Read the Fine Print

Contractual Lessons Learned From the CrowdStrike Outage

Contractual Lessons Learned From the CrowdStrike Outage

byMary E. Shacklett

Getting the teams input. a group working together on a computer in their office.

How to Get IT and Security Teams to Work Together Effectively

How to Get IT and Security Teams to Work Together Effectively

colorful paper boats navigating a maze of blocks

Leading as a Future-Ready CIO in an AI-Driven World

Leading as a Future-Ready CIO in an AI-Driven World

byKelly Stratman

Microelectronics and recycling - processor with recycling symbol

Are Chips, Storage, and Energy Availability Roadblocks to Innovation?

Are Chips, Storage, and Energy Availability Roadblocks to Innovation?

byJoao-Pierre S. Ruth

new normal Futuristic Technology in smart automation industrial concept using artificial intelligence, machine learning, digital twin

Spatial Computing -- Making it Practical

Spatial Computing -- Making it Practical

AI knowledge management cartoon showing a brain needing to be plugged into a computer.

Keynote Sneak Peek: Forrester Analyst Wants to Empower GenAI Workers Through Knowledge Management

Keynote Sneak Peek: Forrester Analyst Wants to Empower GenAI Workers Through Knowledge Management

byBrandon Taylor

Identity and Access Management Concept with human shadows approaching a cloud service.

Risk Management

How Should You Manage Cyber Risk in 2024?

How Should You Manage Cyber Risk in 2024?

byBrandon Taylor

$Cellphone with logo of American fracking company Halliburton on screen in front of business website.$

Cyber Resilience

Halliburton Cyberattack Shows Pattern of Critical Infrastructure Disruption

Halliburton Cyberattack Shows Pattern of Critical Infrastructure Disruption

byCarrie Pallardy

Cropped shot of a unified team.

Why Unified Commerce Needs IT’s Help

Why Unified Commerce Needs IT’s Help

Colleagues discussing project results on a laptop.

Why Every IT Leader Needs a Team of Trusted Advisors

Why Every IT Leader Needs a Team of Trusted Advisors

boardroom meeting led by a businesswoman

The Do’s and Don’t’s of Becoming a Board Member

The Do’s and Don’t’s of Becoming a Board Member

byMary E. Shacklett

skills knob to turn

The Growing IT Skills Gap: A Looming Crisis for 2025

The Growing IT Skills Gap: A Looming Crisis for 2025

byJatin Solanki

cluster of colorful stars

How to Establish a Business Operations Center of Excellence

How to Establish a Business Operations Center of Excellence

silhouette of two business people shaking hands

Bridging the Divide: How to Foster the CIO-CFO Partnership

Bridging the Divide: How to Foster the CIO-CFO Partnership

Flat isometric vector concept of AI alignment or development, including robot and human cooperation.

Machine Learning & AI

Keynote Sneak Peek: Forrester Analyst Details Align by Design and AI Explainability

Keynote Sneak Peek: Forrester Analyst Details Align by Design and AI Explainability

byBrandon Taylor

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