IT Strategy

Customer satisfaction survey concept. Smile faces and figures.

Why So Many Customer Experiences Are Mediocre at Best Why So Many Customer Experiences Are Mediocre at Best

Companies are convinced they offer great customer experiences, but quite often, customers think otherwise. It isn’t easy, but it is doable.

byLisa Morgan, Freelance Writer

Jan 10, 2025

|

1 Min Read

Right or Wrong written with color chalk concept on the blackboard

Machine Learning & AI

AI-Driven Quality Assurance: Why Everyone Gets It Wrong AI-Driven Quality Assurance: Why Everyone Gets It Wrong

bySerhii Mohylevskyi

Jan 10, 2025

1 Min Read

Zero trust words written on wooden blocks with blue background. Conceptual symbol.

Cyber Resilience

Bridging a Culture Gap: A CISO’s Role in the Zero-Trust Era Bridging a Culture Gap: A CISO’s Role in the Zero-Trust Era

Jan 9, 2025

1 Min Read

Businesspeople discussing data in boardroom.

Machine Learning & AI

Who Should Lead the AI Conversation in the C-Suite?Who Should Lead the AI Conversation in the C-Suite?

byJoao-Pierre S. Ruth

Jan 8, 2025

Antitrust concept with money in the background

UK Launches Antitrust Investigations Targeting Big Tech UK Launches Antitrust Investigations Targeting Big Tech

Jan 7, 2025

1 Min Read

red arrow turning down

Tracking, Tackling, and Transforming Technical Debt: The New Challenge To AI Tracking, Tackling, and Transforming Technical Debt: The New Challenge To AI

Jan 6, 2025

1 Min Read

Net neutrality spelled out in cutout letters.

Court Pulls Plug on Biden’s Net Neutrality Revival, Limits FCC Power

Court Pulls Plug on Biden’s Net Neutrality Revival, Limits FCC Power

byShane Snider, Senior Writer, InformationWeek

Moving social media icons

IT’s New Frontier: Protecting the Company from Brand Bashing

IT’s New Frontier: Protecting the Company from Brand Bashing

byMary E. Shacklett, President of Transworld Data

total cost of ownership painted on a road in yellow

Achieving Network TCO

Achieving Network TCO

byMary E. Shacklett, President of Transworld Data

Blurred motion of business people in modern office

Why Most Return to Office Mandates Will Fail

Why Most Return to Office Mandates Will Fail

byLisa Morgan, Freelance Writer

Team of programmers writing digital code and working together on the internet.

Cyber Resilience

How to Create an Enterprise-Wide Cybersecurity Culture

How to Create an Enterprise-Wide Cybersecurity Culture

byJohn Edwards, Technology Journalist & Author

internet of things concept photo

Data Management

Using Embedded Databases for IoT

Using Embedded Databases for IoT

byWilliam McKnight, President, McKnight Consulting Group

Hand holding futuristic tablet with GOVERNANCE inscription above, modern business concept

Data Management

Why Enterprises Still Grapple With Data Governance

Why Enterprises Still Grapple With Data Governance

byLisa Morgan, Freelance Writer

New year 2025, road

Things CIOs and CTOs Need To Do Differently in 2025

Things CIOs and CTOs Need To Do Differently in 2025

byLisa Morgan, Freelance Writer

Digital security, cybersecurity, online safety

Cyber Resilience

Cyber Alignment: Key to Driving Business Growth and Resilience

Cyber Alignment: Key to Driving Business Growth and Resilience

bySean Costigan, Chris Hetner

Two colleagues looking at bad company report in late evening meeting. Man and woman holding their heads in hands in distress.

What to Do When a Key IT Vendor Suddenly Goes Out of Business

What to Do When a Key IT Vendor Suddenly Goes Out of Business

byJohn Edwards, Technology Journalist & Author

Business people building pyramid with multicolored blocks representing teamwork

Building a Global Team of Experts to Support Complex Enterprise Sales

Building a Global Team of Experts to Support Complex Enterprise Sales

byChris Gladwin, CEO, Ocient

Cloud computing technology and online data storage for business network concept. Computer connects to internet server service for cloud data transfer

IT Infrastructure

The Cloud You Want Versus the Cloud You Need

The Cloud You Want Versus the Cloud You Need

byJoao-Pierre S. Ruth, Senior Editor

various currency floating in a cloud

IT Infrastructure

6 Ways to Cut Your Multi-Cloud Costs

6 Ways to Cut Your Multi-Cloud Costs

byNetwork Computing, Contributor

green earth illustration

Uniting IT, Finance, and Sustainability Through the Integrated Profit and Loss

Uniting IT, Finance, and Sustainability Through the Integrated Profit and Loss

byRick Pastore, Research Principal, SustainableIT.org

wooden ladder reaching a star

8 Things That Need To Scale Better in 2025

8 Things That Need To Scale Better in 2025

byLisa Morgan, Freelance Writer

green earth illustration

Purpose Versus Profit: Should Tech Companies Have Both?

Purpose Versus Profit: Should Tech Companies Have Both?

byMarco Pimentel, Chief Marketing Officer, Redbrick

T student falling asleep while coding for a website project. Unmotivated and lazy look of young male student who has no passion in web development.

How to Keep IT Team Boredom From Killing Productivity

How to Keep IT Team Boredom From Killing Productivity

byJohn Edwards, Technology Journalist & Author

Young businessman working on a virtual screen and sees the inscription: Cyber insurance

Cyber Resilience

Does Cyber Insurance Drive Up Ransom Demands?

Does Cyber Insurance Drive Up Ransom Demands?

byCarrie Pallardy, Contributing Reporter

Cloud Computing Security Concept - Security Service Edge and Secure Access Service Edge - SSE and SASE - New Cloud-based Cybersecurity Solutions - 3D

IT Infrastructure

Clearing the Clouds Around the Shared Responsibility Model

Clearing the Clouds Around the Shared Responsibility Model

byCarrie Pallardy, Contributing Reporter

question mark positioned over cloud

IT Infrastructure

The Cost of Cloud Misconfigurations: Preventing the Silent Threat

The Cost of Cloud Misconfigurations: Preventing the Silent Threat

byVenkata Nedunoori, Associate Director, Dentsu International

Baseball on a bench in a little league field

How to Build a Strong and Resilient IT Bench

How to Build a Strong and Resilient IT Bench

byMary E. Shacklett, President of Transworld Data

Project Manager Planning and Scheduling: Writing on a Project Timeline

How to Create an Accurate IT Project Timeline

How to Create an Accurate IT Project Timeline

byJohn Edwards, Technology Journalist & Author

Education key with graduation hat icon on laptop keyboard.

Top IT Skills and Certifications in 2025

Top IT Skills and Certifications in 2025

byNathan Eddy, Freelance Writer

SolarWinds CEO on Building Trust After Breach, Unifying IT and C-Suite, and GenAI Future

SolarWinds CEO on Building Trust After Breach, Unifying IT and C-Suite, and GenAI Future

byShane Snider, Senior Writer, InformationWeek

Cybersecurity team with 3d software design for computer.

Cyber Resilience

What Does Enterprise-Wide Cybersecurity Culture Look Like?

What Does Enterprise-Wide Cybersecurity Culture Look Like?

byCarrie Pallardy, Contributing Reporter

Young businessman working on a virtual screen of the future and sees the inscription: Now hiring

Help Wanted: IT Hiring Trends in 2025

Help Wanted: IT Hiring Trends in 2025

byLisa Morgan, Freelance Writer

building blocks with an arrow pointing up

The Evolution of IT Job Interviews: Preparing for Skills-Based Hiring

The Evolution of IT Job Interviews: Preparing for Skills-Based Hiring

byElaine Pulakos, CEO, PDRI by Pearson

dial with word value on it with person dialing it up

Machine Learning & AI

How IT Can Show Business Value From GenAI Investments

How IT Can Show Business Value From GenAI Investments

byNishad Acharya, Head of Talent Network, Turing

lightbulb illustration watercolors

5 Ways to Overcome Digital Transformation Culture Shock

5 Ways to Overcome Digital Transformation Culture Shock

byMegan Williams, VP, Global Technology Strategy and Transformation, TransUnion

Never Miss a Beat: Get a snapshot of the issues affecting the IT industry straight to your inbox.