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Voice is Dead, Long Live Voice
How do we maintain the human touch in a world of systems designed to fake it?
Why Mixed Reality is Messed Up, for Now
Augmented reality (AR) and virtual reality (VR) were supposed to transform user experiences, but technologies have had false and soft starts in various industries. Here's why.
Decoding Programmers: How Emotions Can Change Code
So, do you know which human emotions cause developers to commit more errors, or generate more code?
The CIO’s Role in the Supporting a New Revenue Recognition Standard
CIOs and their IT departments serve a critical, strategic role in the compliance process as the US implements a new revenue recognition standard.
Data Silos: Now and Forever?
Data management experts share suggestions on why we are still dealing with data silos and how to break them down.
Tech Vendors to Watch in 2019
Our listings of the hottest vendors in cloud, DevOps, infrastructure, security, and data and analytics can help streamline your IT product selection process.
What Special Ops Taught Me About TechOps
A look at how a day of special forces-style training delivered benefits in the technology realm.
How IBM and Red Hat Will Impact Your Cloud Strategy
Barring a heavy-handed approach to the recent acquisition, IBM and Red Hat can do some amazing things in the market.
Consider Our Vets and One Younger Source as Tech Pros
Veterans Day is an appropriate time to remember that the millions of US vets represent a talented tech workforce. At the same time, maybe there's a second way to help close the tech talent gap.
The Deadly 7: Why So Many IT Transformations Fail
Solid planning and effective execution of that plan can help an IT transformation set the stage for a new era of enterprise success.
Why SaaS Cannot Be Ignored by Today’s Businesses
Now is the time for companies to transition to a SaaS model, if they haven't already done so.
Are Company Valuations Bogus?
Boards of directors should know that the value of their company's intangible assets probably outweighs the value of their tangible assets. However, their lack of specific knowledge about the details is resulting in lawsuits.
DevOps Vendors at the Forefront in 2019
As DevOps becomes a widespread enterprise trend, vendors are expanding and improving tools to incorporate DevSecOps and further address cloud and open source needs.
Consumer Privacy and the Role of Technology in Compliance
It's time for organizations to look inward to ensure that their privacy policies build trust with customers while enhancing the customer experience.
Who's Hot in Data & Analytics: Top Vendors to Watch
Organizations are using data to facilitate digital transformation, making data analytics a booming market. We highlight vendors that are addressing enterprise challenges with products for advanced analytics, machine learning, and data governance.
What it Takes to Succeed in Tech; Lessons from an Accidental CTO
To really find success in business, let curiosity lead you and never stop learning.
Cloud Vendors on the Rise in 2019
The largest cloud providers may be familiar names, but their offerings are changing and the cloud marketplace is rapidly evolving. Browse our list of cloud vendors to watch in 2019.
Is an Internet Bill of Rights Necessary?
Would new restrictions help safeguard Internet users or simply give the government unnecessary control over thoughts and services? Opinions vary.
Getting DevOps Wrong: Top 5 Mistakes Organizations Make
Time spent working on DevOps projects has opened a window into some common mistakes that organizations make when trying to deliver a true DevOps initiative.
How to Dethrone Inefficient Software in Your Organization
It's time for companies to adopt modern approaches to software, like SaaS, and that means embracing change and abandoning "we've always done it this way."
Rethink Customer Service Tools to Be the Solution, Not the Problem
Despite the proliferation of new technology tools for customer service centers, efficiency is falling. What to do?
AI and the Death of 'Employment for Life'
When AI brings about job losses and changes our careers, remember that we've been through this before, time and again.
How to Identify Machine Learning Talent
With so many organizations competing for AI and machine learning talent, an OpsRamp executive shares his thoughts on the questions to ask candidates.
A Wake-Up Call for Software Development Practices?
Agile, DevOps, Continuous Delivery and Continuous Development all help improve software delivery speed. However, as more applications and software development tools include AI, might software developers be trading trust and safety for speed?
3 Ways to Stretch Your Tech Budget
To make your tech budget go further, break out of the status quo and focus on where tech investments will be most effective.
Rethinking IT for Cloud Computing
A cloud strategy isn't just about committing to cloud resources, it can mean rethinking lots of IT management basics.
2018 Salary Survey: IT Pros Want to Learn about Security
High demand (along with correspondingly high salaries) for cybersecurity professionals is boosting interest in security training.
3 Great Ways to Sabotage Your Digital Transformation
Hint: They all have to do with how you treat your developers.
Man Meets Machine: Managing the Digital Workforce
It is critical for businesses to design a framework in which their digital workforce will thrive, while pairing it with smart change management and governance approaches.
Bridging the IT Talent Gap: Find Scarce Experts
When hiring gets tough, IT leaders get strategic. Here's how successful organizations seize the experts their competitors' only wish they could land.
DevOps: Risk Management Perspective
As a concept, DevOps is designed to help with risk management, but when you're launching a DevOps initiative, risk management techniques come in handy.
Can Purpose Be Found in the Mess of Modern Work?
Building a great workforce starts with leadership's understanding of how to help employees buy into what the organization is trying to accomplish, beyond completing day-to-day tasks.
Customer Service for Startups: Get it Right from the Beginning
Proactive relationship management with early customers is critical to the success of growing start-up companies.
The Coming Wave of Regulation over Facial Recognition
More applications utilizing facial recognition are inevitable in the public and private sectors, and those will generate plenty of new rules and regulations.
Structure Your Analytics Team for Success in the Age of AI
The data team structure that your company has used for a few years needs to turn its focus to results and putting analytics tools in the hands of business units.
The Transformation of Healthcare with AI and Machine Learning
Artificial intelligence and machine learning already are having an impact in a sector that concerns all of us, healthcare.
Berners-Lee Wants to Build a Safer Internet for All
Imagine an Internet where each individual has control over their own personal data and privacy. Web pioneer Tim Berners-Lee has a plan for just that approach.
Six Steps for Businesses to Earn AI Trust
The growing reliance on AI and machine learning in the coming decades can have a negative impact on many jobs while raising new social issues. Yet, businesses can minimize those impacts.
How Artificial Intelligence Will Go To the Next Level
Continued broad development of AI technologies and concepts require new approaches to collaboration between industry organizations and academia.
Good Tech Design is Accessible, But There's a Skills Gap
Software designers and IT know the importance of a good user experience. However, accessibility by design isn't as pervasive as it should be. That will change as accessibility is integrated into more university programs.
Machine or Human? How We’re Reallocating Work
In the emerging, AI-powered workplace, there's plenty of work to be done, some suited for machines and some suited for humans.
Should You Migrate Your DevOps Architecture to the Cloud?
Advancements in the cloud sector and interest in DevOps have organizations wondering how the two initiatives can work together.
Don’t Take the ACLU Report on Face Recognition at Face Value
Face recognition can be a valuable tool that makes our lives easier and safer, but it has to be done right.
What Does a Degree in Data Science Really Mean?
Whether you need to pursue higher education for a job in data science really boils down to your existing skill set and specific goals.
The Internet's Micro-Platform Economy
You might be surprised to learn that the driving force in growth of the Internet economy isn't the number of buyers, but the number of sellers.
Why CIOs Will Lead Digital Transformation
IT executives, with their view into technology's potential, are leading key innovation efforts, and it looks like more of their peers will do the same.
Pros and Cons of Chatbots in the IT Helpdesk
As AI technology evolves it's worth a closer look at what chatbots can do to provide better end user support on help desk requests.
Why IT Should Care About Legal Holds
When it's time to preserve company data and communications relating to pending legal matters, the IT and legal groups have to work together.
Why It's Time IT Gets a Seat at the Table
The growing importance and complexity of IT mean that the CIO needs a seat at the table when it comes to driving innovation.
Prepare for the New Normal of Data Privacy
In a post-GDPR world, IT and business leaders face unprecedented pressure to demonstrate they are responsible data stewards. Here are six steps that might help.
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2018 State of the Cloud
Cloud adoption is growing, but how are organizations taking advantage of it? Interop ITX and InformationWeek surveyed technology decision-makers to find out, read this report to discover what they had to say!
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