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Conversational AI Comes of Age
The COVID-19 pandemic can have far-reaching effects on how the financial services industry interacts with customers, and service centers equipped with conversational AI will come to the fore.
Adding Fuel to the MSP vs. In-house IT Debate
Recent changes to employee support delivery options and more reliance on third-party cloud services help make a stronger case for MSPs. Here's a look at the pros and cons for both sides.
Can Artificial Intelligence Help Increase Diversity in IT?
Applied properly, AI might help bridge the diversity gap in IT by assisting with job postings, evaluating resumes and standardizing the interviewing process.
NOAA Fisheries Talks Going No-Code for Project Management
Federal agency finds a way to increase its efficiency tackling a growing number of projects by leveraging a solution from Smartsheet.
Will Facial Recognition Thrive in the Post-Pandemic Economy?
Facial recognition is at the heart of the new normal of our lives, and many uses don't violate privacy or civil rights. But the political and regulatory controversies will continue to burn hot for many years.
Business Continuity Planning: The Pandemic Wake-Up Call
Ensuring continuity of operations in the face of unforeseen disruptions must be a top priority going forward. Is your organization in good shape?
The ABCs of Data Science Algorithms
Data science algorithms are never a one-size-fits-all solution. Do you know what makes sense for your business?
Morningstar on Reshaping Its Infrastructure for Flexibility
CTO for the global investment research firm discusses strategy to bring dev teams to public cloud and how New Relic fit into those plans.
Optimize Existing Technologies for Maximum Value
Looking to get a bigger bang from your budget? Think about optimizing some of your existing IT resources.
How Machine Learning is Influencing Diversity & Inclusion
Here's how IT leaders can better manage the bias that becomes embedded in algorithms and datasets to help increase opportunities for minority tech professionals.
Is Your Cloud Strategy Ready to Hyperscale?
In the face of the unexpected demands 2020 has seen so far, business and IT leaders need to stay in a constant state of planning with their cloud operations.
How Enterprises Can Adopt Video Game Cloud Strategy
Forrester report explores ways other sectors can learn from infrastructure deployed to support video gaming.
Why Data Science Isn't an Exact Science
Organizations adopt data science with the goal of getting answers to more types of questions, but those answers are not absolute.
Data in the Age of COVID
This crisis is teaching us a ton about the dissemination and use of data. But we must remember to use it in a way that maintains the quality of data and protects privacy rights.
4 Ways to Excel as a Female Data Scientist
Glassdoor has ranked data science as one of the top 10 best jobs in the US every year since 2015. Here's how you can stand out in this field.
Tales of the Work From Home World
Whether COVID-19 causes your organization to return to work-from-home or not, here are some remote work tips for managers and employees.
Navigate Turbulence with the Resilience of Responsible AI
Extraordinary economic conditions require brand-new analytic models, right? Not if existing predictive models are built with responsible AI. Here's how to tell.
The Five Things You Need to Do to Avoid Network Automation Failures
Areas that have been automated must be checked and updated to ensure they are continually evolving with the network and properly performing their intended function.
Epsilon Talks Using AIOps to Streamline Asset Management
Distributed marketing solutions provider looked to AIOps from OpsRamp as part of its modernization plan.
How to Plan Today for Tomorrow's Lights-Out Data Center
A data center managed entirely by automated systems sounds like the setting for a science fiction movie. Yet human-less data centers are making their mark.
DevOps Isn’t a Dirty Word
Here's how visionaries can most effectively make the case for DevOps transformation.
Data Science: Why Humans Are Just as Important as Math
It's not easy to teach machines how to apply a critical lens to data. Businesses need human intuition and creativity for multi-faceted problems.
Gartner Forecast Sees 7.3% Shrinkage in IT Spending for 2020
Revenue uncertainty triggered by the pandemic could push CIOs with tighter budgets to migrate to cloud resources, according to research company.
Overcoming the IoT Security Skills Gap
While the tech industry is currently challenged by an IoT skills gap, there are steps that companies and leaders can take to minimize these issues and drive change.
KPMG: Choosing to Go 'Cloud' Is Only a Start
Organizations have accelerated their moves into the cloud, but they need to change their approach if they want to be successful in the long run.
Cloud Computing Evolution May Drive Next Stages of Robotics
The future of robotics may be interwoven with the continued development of cloud computing and wireless infrastructure.
How to Detect Fakes During Global Unrest Using AI and Blockchain
Until the next technical evolution, current blockchain and AI/ML applications will continue to raise the trustworthiness bar in our zero-trust world.
Robotics Will Prevail Over Other Tech Sectors Post-Pandemic
The COVID-19 pandemic has highlighted the importance of robotics in roles normally reserved for susceptible humans, but which robotics applications will thrive once we get ahead of the virus?
3 Key Stages for Effective Data Modernization
Don't get stuck in a room going nowhere. Follow the Plan-Build-Execute model, and your data modernization initiative will lead to success.
Capella Space Goes with AWS to Handle Satellite Downlinks
Earth observation data company takes a cloud native approach to reduce technology costs and be more responsive.
The Best Way to Get Started with Data Analytics
As data analytics matures, it's attracting a wider range of adopters. Here's how your organization can tap into this essential business technology.
How CIOs Can Keep Up with Changing Customer Needs
The role of the chief information officer is becoming ever-more important in creating experiences that drive long-term market success.
Deploying and Managing Hybrid IT Architectures
Here are three steps IT teams can take to create a strategy for a unified IT architecture as they deal with surges in cloud adoption and greater demands for cloud services.
Taking Steps To Boost Automated Cloud Governance
ONUG's recent whitepaper outlines how establishing uniform event reporting could lead to improved transparency from cloud providers.
3 Tips to Recognize Hidden Costs of the Cloud
Cloud usage and demand has spiked, but businesses must be wary of hidden cloud "gotchas" when it comes to modernizing and scaling their cloud infrastructure.
Rethinking Technology Road Maps for the Second Half of 2020
Businesses are now able to look again at the future of technology and their technology road maps in a new light -- and many realize that their priorities have drastically changed.
Digital Transformation Key to Continuity in Turbulent Times
IT leaders who use the current crisis to identify gaps in processes and digitize operations will see their businesses thrive.
Traits of High-Performing IT Teams
IT teams face unprecedented challenges, navigating a fast-paced landscape amid the pandemic. Adopting Agile principles may help drive performance and success.
IT Career Paths You May Not Have Considered
As IT continues to expand into new areas, there are lots of potential career moves. Some lie outside the IT department.
Finding Balance in Dev vs. Ops for Site Reliability Engineers
Results from a recent survey show some organizations have pushed SREs in directions that underutilize and squander their talents.
How Liberty Mutual’s Cloud Journey Led to Going Serverless
Making the move from datacenters to the cloud set off a transformation strategy that created new operational opportunities and cost savings.
Is It Possible to Automate Trust?
First, businesses need a clear understanding of how data will be used, and who will be impacted by the decisions made using the data.
How IT Pros Can Lead the Fight for Data Ethics
Maintaining ethics means being alert on a continuum for issues. Here's how IT teams can play a pivotal role in protecting data ethics.
AI: The New Order of Business
Tales of robots and smart speakers are eclipsed by those of automation and natural language processing, which are drivers for greater efficiencies, increased productivity and new revenue.
CCA Turns to Analytics to Better Monitor Vulnerable Patients
Looker's COVID-19 Data Block and the Google Cloud platform boost healthcare provider's predictive analysis for patient care.
Why a Master Data Strategy Is Key to Digital Transformation
Find out why deploying an effective master data strategy across an enterprise is an important foundation to building a successful digital transformation journey.
Corporate Governance in the Era of Offsite Employees
Here are six questions CIOs should ask themselves to assure that corporate governance and security are "up to the task" for remote work.
Post-Pandemic: Tech Risk Considerations
While the full extent of the impact is not yet known, the following guidelines can help tech risk managers in successfully addressing the many challenges companies are facing now -- and later.
Study: Cloud Migration Gaining Momentum
A new survey finds that organizations plan to migrate the majority of their applications to the cloud over the next year. Microservices and SRE are also gaining steam.
Business Intelligence before Artificial Intelligence
BI is the transformation of data from services, including software and assets, into accessible insights and reports. But, otherwise, why is BI important?
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2020 State of DevOps Report
Download this report today to learn more about the key tools and technologies being utilized, and how organizations deal with the cultural and process changes that DevOps brings. The report also examines the barriers organizations face, as well as the rewards from DevOps including faster application delivery, higher quality products, and quicker recovery from errors in production.
Special Report: Why Performance Testing is Crucial TodayThis special report will help enterprises determine what they should expect from performance testing solutions and how to put them to work most efficiently. Get it today!
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