How to Get Automation Right
Enterprises are automating more tasks and processes thanks to AI and machine learning, but they're getting different results because some didn't think it through first.
Today's New IT Project Manager
Among the IT functions changed forever by the COVID-19 pandemic is project management. The days of "walk around" project management seem to be gone. Some thoughts on what the future looks like.
Top Trends in Data Lakes
Does it seem too early for data lakes to have trends? The reality is data lakes are on the very edge of business transformation efforts and dramatic change.
The Future of Work in a Post-COVID Era
Advice for CIOs: With remote working here to stay, now is the time to advance cloud initiatives, consider uses for AI, and strengthen business continuity.
Conversational AI Comes of Age
The COVID-19 pandemic can have far-reaching effects on how the financial services industry interacts with customers, and service centers equipped with conversational AI will come to the fore.
Adding Fuel to the MSP vs. In-house IT Debate
Recent changes to employee support delivery options and more reliance on third-party cloud services help make a stronger case for MSPs. Here's a look at the pros and cons for both sides.
Data in the Age of COVID
This crisis is teaching us a ton about the dissemination and use of data. But we must remember to use it in a way that maintains the quality of data and protects privacy rights.
Tales of the Work From Home World
Whether COVID-19 causes your organization to return to work-from-home or not, here are some remote work tips for managers and employees.