iPhone Error 53 Prompts Lawsuit Against Apple - InformationWeek

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iPhone Error 53 Prompts Lawsuit Against Apple
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mak63
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50%
mak63,
User Rank: Ninja
2/13/2016 | 9:37:38 PM
Re: Security has its costs
"When iOS detects that the pairing fails, Touch ID, including Apple Pay, is disabled so the device remains secure."
Let me get this straight. In order for the device to remain secure, the update bricks the phone? Does Apple have any rights to do that? What happens if the iDevice owner never does an update?
So much for security has its costs.
"If it is incorrect the device should stay locked."
It's not just that the device stays locked, it rendered it dead, useless, and there's no fix. Even if you put back the original parts.
The bottom line here is: if you have an issue with the home button, Apple will force you (the customer) to buy a new phone, or impose you to go into more expensive repairs (Apple) shops, instead of let you choose more affordable places where to fix their own devices.
gvandunk
50%
50%
gvandunk,
User Rank: Strategist
2/13/2016 | 3:36:23 PM
Security has its costs
I am an Apple device user and choose to pay the slight premium.  Just like the MiFi certified cables and such, I prefer only authorized vendors repair my iDevice.  I have had to many poor experiences with family members and friends that have gone the "cheaper" route to get their phone repaired.  Almost all have been epic fails and the relatively small saving do not make up for the aggravation.  

One of the main reasons I have an iPhone is due to the touch security feature.  I agree with Apple's policy.  They should further enforce it so that at startup it checks the pairing.  If it is incorrect the device should stay locked.  I say this because I do not want anyone to get into a situation where they think there phone is secure and all someone has to do is change the touch sensor and somehow cause a security breach.  If Apple needs to add something to it user license then that is what they should do.  Authorized parts and repair.  Just like any other manufacturer they are not going to be responsible for aftermarket parts.

A similar example is that I purchased OEM quality replacement rotors for my "#[email protected]".  They did not work even though I went through 3 sets.  I spoke to a "#[email protected]" mechanic and he told me he sees this all the time.  I ordered "#[email protected]" rotors and the problem went away.  The manufacurer is not required to make sure aftermarket parts meet their specifications.  If something does not work then it is the user and repairer that are taking the risk.

For me, my security is more important that saving a few dollars on a repair that may cause a breach.  Ask folks that drive high end cars, same thing.  I know I pay more but I am willing.  If you do not like the policies you can get an Android or Windows phone though each of those has their own issues.
Gary_EL
50%
50%
Gary_EL,
User Rank: Ninja
2/13/2016 | 2:52:09 PM
Re: Lawsuit
The reason so many of the people I know who use Apple do so instead of employing the far less expensive Android or Windows platforms is that they want flawless service and instant compatibility across their entire digital lives. That means no third parties can be involved at all, unless specifically authorized by Apple. Security has its costs, and this is just one of them.
sir dave
50%
50%
sir dave,
User Rank: Apprentice
2/13/2016 | 2:10:24 PM
Lawsuit either way
If Apple didn't brick them, they'd be sued for failing to keep their customers financial data safe.
Ariella
50%
50%
Ariella,
User Rank: Author
2/12/2016 | 2:17:42 PM
Lawsuit
What do you think the outcome will be? Will Apple settle out of court? Will it get the suit dismissed? Or will it fight it out with lawyers?
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