re: Are Cubicles Killing Us?
Great points - and as a "Distantly Danish" guy (I have ancestors from a few generations ago from Denmark), I have to say I really admire the Danish approach to work environments. From information I've seen in the past, Danish buildings are not supposed to be taller than 4 floors (by government enforcement), and personnel are required to be able to see daylight from wherever they sit most of the time, while working.
Workplace design, like many design/engineering approaches has gone through an "over-complicating" phase, driven by office furniture makers whose bottom line is driven by (wait for it...) selling more and more furniture, instead of furniture and environments that support a constantly changing set of needs.
Workers should have far more say in the work environment than choosing what motivational (or de-motivational) posters, Dilbert cartoons, etc., they can decorate their cell (whoops!), or cubical.
Flexible space is far less expensive, and much more suited to handle growth, temporary temp creation, large-scale meetings, and more.
Simpler is better in many ways, which ironically is hard for many office planners to understand.
User Rank: Apprentice
10/3/2011 | 6:29:35 PM
We definitely agree that workplaces (and work practices) are not one size fits all. Not only are there distinctly different work styles and personality traits but when you get right down to it the kinds of 'work' we do is dynamic. Mobility and a multi-generational workforce increases this complexity and requires a better understanding of the wide range of activities, behaviors and settings (physical, remote, and virtual) that together comprise 'work'. As you note collaboration is one one end of the spectrum and focused individual work on the other.
Our thinking suggests that successful workplaces need to have a coordinated platform - spaces, technologies, and organizational policies - that identifies and supports effective work activities, behaviors and settings. Such platforms must be created specifically with those performing the work to both improve their personal effectiveness and further the goals of the organization.
Although the physical design of workplaces affects us significantly, it should not be thought of in isolation from the social and technologically mediated aspects of our work life. Effective workplaces need to provide the right balance and be flexible enough to respond to changes in work and how we work.
This concept of workplace requires a multi-disciplinary approach. How does this play from the information innovation side? Thoughts from business process and change management perspectives would be appreciated.
Dan Anderson
AndersonPorterDesign