Top 10 Ways IT Sparks Innovation - InformationWeek
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9/6/2017
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Top 10 Ways IT Sparks Innovation

The pressure to become a digital business is pushing IT leaders to innovate more than ever before. Discover the areas they are focusing on to create change and digitally transform.
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Image: Shutterstock
Image: Shutterstock

The advent of digital business – data interconnected with strategy – is top-of-mind for today's IT leaders, and the push to become a digital business is directly reflected in the concerns and priorities of IT executives and managers.

InformationWeek and Interop ITX recently conducted a survey of 400 IT professionals to better understand their priorities and challenges and the technologies and tactics they are using to meet their goals. 

The themes of digital transformation and innovation bubbled up, along with the need to balance new initiatives with cost consciousness. And while cost control was a major goal, respondents said they are moving away from exclusively working to “keep the lights on” and are implementing new ways to provide the business with revenue streams and customer engagement, in addition to more traditional projects like improving speed, agility and web operations. 

Just how are your peers executing on innovation? Here we count down the top 10 ways IT departments innovate in their organizations, according to our survey. For the full results, download the complete report

 

 

Emily Johnson is the digital content editor for InformationWeek. Prior to this role, Emily worked within UBM America's technology group as an associate editor on their content marketing team. Emily started her career at UBM in 2011 and spent four and a half years in content ... View Full Bio

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Emily_Johnson
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Emily_Johnson,
User Rank: Author
9/20/2017 | 2:50:27 PM
Re: IT's Role In Impacting The Customer Journey
Thanks for reading the article, John. If you found the findings from the report interesting/helpful, I wrote another piece as a follow-up to this one on the 10 challenges IT faces as they head into 2018 using the same research: https://www.informationweek.com/strategic-cio/top-10-challenges-it-faces-heading-into-2018/d/d-id/1329858.

Best,

Emily
JohnD838
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JohnD838,
User Rank: Apprentice
9/20/2017 | 7:35:48 AM
IT's Role In Impacting The Customer Journey
Emily - this is the first time I have read something that you have written. The article is really good and it was spot on. It offers simple guidance to today's IT leaders looking to drive business transformation. I spend alot of my time helping bridge the gap between my customers in the business using Dropbox and their partners in IT trying to better enable them to innovate and impact their customers' journey.
2017 State of IT Report
2017 State of IT Report
In today's technology-driven world, "innovation" has become a basic expectation. IT leaders are tasked with making technical magic, improving customer experience, and boosting the bottom line -- yet often without any increase to the IT budget. How are organizations striking the balance between new initiatives and cost control? Download our report to learn about the biggest challenges and how savvy IT executives are overcoming them.
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