Founded in 1995, InteQ is a leader in on demand IT Service Management (ITSM), providing a comprehensive suite of managed services (InfraWatch, InfraOps), a SaaS ITIL Service Desk solution (InfraDesk), and award-winning training and consulting in ITIL the IT Infrastructure Library. InteQ's on demand solutions have been successfully implemented in over 90 countries through its global service delivery model with operations in the United States and India. For more information, visit or contact 888.448.6468.

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Whitepaper: The Top 10 Myths About The SaaS Service Desk

by InteQApr 04, 2009

While SaaS has become a common buzz word around the industry, there is still some skepticism regarding its ability to deliver a truly robust help desk application. In this paper, we will uncover and demystify the top 10 myths surrounding the SaaS Service Desk.