NetScout Systems, Inc.

NetScout is the recognized performance management leader and is changing how IT organizations manage and optimize the delivery of business applications and services, and assure user experience across global IP networks.� NetScout provides solutions to manage dynamic network and application environments and to improve user experience by optimizing service availability, quality and reliability.� NetScout solutions provide granular visibility into the interdependencies of network and application behavior to effectively monitor and analyze the end-to-end performance of data and UC business services.� As a result of our highly scalable and extensible Unified Service Delivery Management framework, organizations gain superior and sustainable visibility into user experience and the interrelated performance of applications and networks to better understand their service delivery environment.�

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Latest Content From NetScout Systems, Inc.

Whitepaper: Solution Guide: Application Performance Management

by NetScout Systems, Inc.Jul 23, 2013

Application performance management today sits at a juncture that crosses many disciplines and domains: software dev, applications in production, IT services, desktops, mainframes, web, mobile, cloud services, virtualization, app testing, network infrastructure, databases, and storage. This report aims to clarify the definition of an APM solution, and how vendors (new and established) are taking them forward. Also OVUM provides a SWOT analysis for the solutions along with features assessment; the results are summarized in the Ovum APM Rainbow Map.

Whitepaper: Develop Your Service Delivery Monitoring Strategy

by NetScout Systems, Inc.Jul 23, 2013

Service delivery monitoring is a critical enabler that IT infrastructure and operations (I&O) leaders must invest in to foster the transition from IT to business technology (BT). In this report, Jean-Pierre Garbani at Forrester Research provides insights into this and other major trends in monitoring solutions and answer several key questions that IT leaders are asking: What should we monitor? What monitoring techniques can we apply? How should we select a solution, given where on the path we are, that satisfies our immediate needs without compromising future ones?

Whitepaper: Good APM Practices Get Results

by NetScout Systems, Inc.Feb 04, 2013

Good application performance management (APM) practices get good results. NetForecast has benchmarked enterprise APM best practices for the last four years and consistently found that high marks for best APM practices correlate very closely with fewer performance problems as well as faster problem discovery and resolution times. According to NetForecast's latest APM best practices benchmark survey, enterprises with APM best practices benchmark scores above six on a ten-point scale (with ten the best) experience 75 percent better results in critical areas than their counterparts with scores under five.

This research paper reveals the survey results as well as discusses the best practices for APM.

Whitepaper: The Imperative to Adopt a More Service-Oriented Performance Management Strategy

by NetScout Systems, Inc.Feb 04, 2013

The traditional approach to IT management has been to focus on individual technology domains and elements such as Application Performance Management(APM) or Network Performance Management (NPM). Even in the historical IT environment where a key role of IT was to manage client/server applications hosted

on a physical server in the organization�s data center, this approach had many significant limitations. It is expensive, tends to lengthen the time it takes to resolve complex problems and doesn�t accurately measure user experience.

The primary goal of this white paper is to help IT organizations adopt a management methodology that enables them to improve the user experience. This methodology features a top-down approach and focuses on service delivery in which a service is comprised of the following four components:

•  Either a multi-tier application or multiple applications
•  Supporting protocols
•  Enabling network services, e.g., DNS, DHCP
•  The end-to-end network

Whitepaper: Holistic Service Management Is Critical to the Evolution of IT

by NetScout Systems, Inc.Dec 04, 2012

IT executives have a significantly different mandate than they did just five years ago. Consumerization, virtualization and mobility have dramatically changed the way we deploy and use technology requiring a focus on the end-user experience, and on this vision the network needs to play a key role if IT departments are to execute service delivery management .

The evolution of simple applications into complex services has created a strong dependency between user experience, application performance and the network , and almost all applications require a network to reach end users.

This paper examines the problem with legacy management approaches, and looks at the new solutions in a service delivery management to allow IT organizations to be more predictive with managing performance of the infrastructure, applications and the delivery of services to users.

Whitepaper: Improving Service Delivery Performance

by NetScout Systems, Inc.Jun 10, 2010

Today�s modern IP network is fraught with increasing complexities. In some ways, virtualization in the data world is creating a new and special set of network challenges, and yet, on a basic business level, the challenges remain essentially the same: organizations rely on today�s modern IP network to not only support, but drive the business to meet its goals. Unfortunately, service-delivery slowdowns and outages are still all too common and frequently have a monumental impact on the ability of an organization to meet its goals. In order to ensure that the business is operating at peak efficiency, IT professionals have turned to high-level service dashboards, key performance indicators (KPIs) and advanced analytical capabilities to preemptively recognize changes in service-delivery behavior. By recognizing these changes early, IT professionals are frequently able to prevent business-impacting problems before end users are affected and maximize service delivery performance and availability.