Bravestorm, LLC

Bravestorm, providers of BoldChat, has helped thousands of customers recognize rapid ROI with live chat. In today's economy, e-tailers need to make every website visitor count. BoldChat empowers you to connect with customers and prospects through a complete live chat, click to call, email management, and visitor monitoring solution.

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Whitepaper: Live Chat Market Overview 2008

by Bravestorm, LLCOct 01, 2008

There is no more important aspect of developing customer relationships and loyalty than the methods of ongoing communication a firm chooses to use. In today's environment, there are numerous channels of communication that can be employed; more choices than ever before. Making the right choice of customer interaction methods and technologies is one of the most critical tasks for decision-makers in businesses of all sizes. Among the choices that can be employed are well known telephony capabilities, e-mail techniques and emerging Internet-based options such as live chat. This Live Chat Market Overview is intended to identify high-caliber competitors who, according to the author's analysis, are ready and able to provide live chat as a mainstream technology in demanding environments.