UBM: TECH DIGITAL RESOURCE LIBRARY

The Perfect Combo: ITIL, ITSM and Social Media

Authored on: Aug 13, 2013

Download What happens when you take best practices for IT service management (ITSM), add technology to support those practices, and then throw social media into the mix? BMC explores how best-in-class organizations are leveraging these to drive user satisfaction and organizational success.


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