(0)
Overview: excelleRx, Inc. a leader in pharmaceutical care relies on the latest contact center technology for advanced medication management. Next-generation Nortel Contact Center and self-service solutions are helping excelleRx serve customers with interactive voice response, speech recognition and multimedia contacts for enhanced medication management and improved operating costs for the company. To offer enhanced medication management services, excelleRx is migrating to the next-generation suite of Nortel Contact Center solutions and applications.
Networking and Unified Communications
IT managers face a difficult task in trying to offer robust services and applications while reducing IT costs and complexity. With unified communications, IT managers can...
Internet Protocol (IP) Communications: what users really think of it
Both CIOs and IT teams agree that IP Communications can be of tremendous value. This survey reveals why IP adoption is increasing at a rapid rate, as well as the concerns surrounding IP.
|
