Nortel Network Case Study: Johnson Controls, Inc
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Overview: Johnson Controls wanted to focus more closely on their core businesses and get rid of distractions that were hindering their growth. In short, they wanted to increase productivity and operational efficiencies. In order to help reach their goals, Nortel is providing a suite of Global Services to Johnson Controls including: managed services, with around-the-clock telephony network management across several hundred sites around the world and covering virtually all of Johnson Controls telephony needs - from dial-tone and voice mail management to call center networking.