UBM: TECH DIGITAL RESOURCE LIBRARY

Splunk

Splunk was founded to pursue a disruptive new vision: make machine data accessible, usable and valuable to everyone. Machine data is one of the fastest growing and most pervasive segments of "big data" - generated by websites, applications, servers, networks, mobile devices and the like that organizations rely on every day. By monitoring and analyzing everything from customer clickstreams and transactions to network activity and call records -and more, Splunk turns machine data into valuable insights no matter what business you're in. It's what we call operational intelligence.

Our Website: http://www.splunk.com/


Whitepaper: Cricket Communications Turns to Splunk for Assuring Automated Service Management

by SplunkDec 11, 2012

Keeping up with a quickly expanding business is difficult if you do not have the right tools. Cricket Communications was growing in its number of subscribers at a rate of 10 to 20% annually and needed a system that could handle processing of up to 3,000 new subscriber requests per hour.

It implemented automated business processes and contract processing systems to keep up with the new requests, but if an error occurred the whole system would come to a halt. It could lose days or months while trying to remedy the problem.

In order to stay on top of its processes, Cricket Communications sought out Splunk for a combined system that monitored and integrated applications, data and operational business intelligence (BI). With more visibility into its processes, Cricket Communications has prevented many errors and got a high ROI for its Splunk system.


Whitepaper: A New Approach to Security Intelligence

by SplunkDec 11, 2012

Today's security landscape includes a broader set of attacks and more innovative and targeted attacks coming from persistent adversaries. This solutions guide explores Splunk's unique security intelligence approach that monitors for known threats as reported by rule based systems and also watches for unknown threats using extensive analytics on system and user behavior.

Read how security teams are bringing their investigations to the next level with these key features:

� Real-time forensics including advanced correlations to examine for specific patterns

� Metrics and operational visibility including charting, graphing and time-based visualizations across security-relevant data

� Real-time correlation and alerting for reducing false positives, discovering trends and developing rule- and threshold-based alerts


Whitepaper: Cars.com Achieves 200% ROI in less than 12 Months with Splunk Software

by SplunkDec 11, 2012

Cars.com is an award-winning online destination for car shoppers visited by approximately 12 million unique visitors each month. As a result, site performance and loading speed are of particular importance due to the high expectations of the Internet-based consumer and the number of competitors in its space.

The Cars.com Application Management team maintains this highly distributed, technical environment. As part of their duties, members of the team are responsible for the application data collection, monitoring and analysis

Splunk Enterprise was implemented to automate and standardize the collection, monitoring and analysis of application log files and make this data available across the organization. As a result, real-time dashboards, driven by the Splunk product, have provided increased visibility into site traffic and usage patterns at Cars.com supporting both technical and business-driven analysis and decision-making.

Read more about how Splunk is helping Cars.com drive revenue generation and cost savings.


Whitepaper: Bronto Software Buys Splunk versus Extending their Hadoop Deployment

by SplunkDec 11, 2012

Like most companies, Bronto Software manages a growing and complex IT environment. Open source software is foundational at Bronto and has become the company standard within its IT environment. When seeking to augment existing open source technologies, Bronto was faced with an immature market that often failed to provide the analytic capabilities needed to respond to critical processes and services.

Bronto needed a solution that would allow engineers to deep dive into system information and events quickly and easily. They implemented the Enterprise trial version of Splunk and within an hour were able to simulate their use case and gain visibility across multiple datasets. Splunk has become a critical real-time monitoring and analytics tool for Bronto. Read more about Bronto Software's hard and soft ROI's by using Splunk versus extending their Hadoop deployment.


Whitepaper: Splunk Helps Ping Identity Contain Costs, Improve Cloud Security and Deliver Business Insights

by SplunkDec 11, 2012

Ping Identity is a technology company that provides Cloud identity security solutions to more than 800 of the world's largest organizations in both the private and public sectors. With the acceleration of SaaS and Cloud computing, the company has seen substantial growth.

Today, the company delivers its solutions from three data centers supporting over 400 virtualized servers and counting. The management of this growth has raised the bar significantly for Ping Identity's internal IT operations.

Limited visibility through the IT environment threatened the IT team's ability to anticipate service issues and posed significant risks to Service Level Agreements (SLAs) and customer satisfaction.

The Splunk platform provided the ability to correlate monitoring data from each component of Ping's Cloud platform with specific customers and services. Responsive and easy-to-use search capability that scales across three data centers and more than 400 virtual instances has become fundamental to enabling Ping to expand its services and meets its obligations to its Cloud customers. Read more about how Ping Identity is using Splunk to gain significant hard and soft ROIs.


Whitepaper: HealthTrans Streamlines Claims Processing, Improves Customer Satisfaction with Splunk

by SplunkDec 11, 2012

HealthTrans, the fourth-largest pharmacy benefits provider in the U.S. (by claims volume), delivers member claims processing services to customers of healthcare benefit plans. The infrastructure supporting HealthTrans' claims processing environment is complex and diverse in terms of hardware, software and OS heterogeneity. In addition, the company supports multiple UNIX "flavor", Windows environments, Apache, custom applications, and a variety of Web and Java application servers.

Few tools provide end-to-end visibility and monitoring across such a diverse technology portfolio. When the IT team determined the need for a new tool, they downloaded Splunk and saw immediate value. Splunk allowed HealthTrans to reallocate headcount, lower the troubleshooting time per transaction, and save SAN space by archiving to Splunk. Read more about HealthTrans' hard and soft ROIs by integrating Splunk into their IT infrastructure.


Whitepaper: Cricket Communications Turns to Splunk

by SplunkSep 14, 2012

Keeping up with a quickly expanding business is difficult if you do not have the right tools. Cricket Communications was growing in its number of subscribers at a rate of 10 to 20% annually and needed a system that could handle processing of up to 3,000 new subscriber requests per hour.

It implemented automated business processes and contract processing systems to keep up with the new requests, but if an error occurred the whole system would come to a halt. It could lose days or months while trying to remedy the problem.

In order to stay on top of its processes, Cricket Communications sought out Splunk for a combined system that monitored and integrated applications, data and operational business intelligence (BI). With more visibility into its processes, Cricket Communications has prevented many errors and got a high ROI for its Splunk system.


Whitepaper: Expedia Leverages Splunk to Consolidate Data and Tools

by SplunkSep 12, 2012

Expedia, Inc. is the largest online travel company in the world. Serving customers in an on-demand fashion - where user experience and system uptime is everything - puts a severe demand on an IT infrastructure.

This analyst case study reveals how Expedia used Splunk to improve response time by 300%, reduce downtime by 90% and retire over 200 servers. Discover how Expedia delivered a total annual ROI of $14 million.


Whitepaper: Gaining Security Intelligence Splunk App for Enterprise Security

by SplunkSep 12, 2012

Learn how security professionals are extending the use of Splunk with the Splunk App for Enterprise Security. This document describes how you can take full advantage of Splunk's analytics and visualization capabilities and unique ability to process big data.

With the ability to search and process known and unknown threats, you can use Splunk as your primary security data interface. Splunk and the App for Enterprise Security are equally suitable for a small security team or an enterprise security operations center.

See how the application's out-of-box features are helping today's security teams faced with a growing list of challenges and threats.

Capabilities include:

• Automated correlation searches

• Data visualizations

• Incident review, classification and collaboration

• User identity correlation


Whitepaper: Splunk Enables Security and Improves Business Performance for Interac Organization

by SplunkJun 19, 2012

The Interac organization is responsible for the development and operations of the Canadian national payment network that allows Canadians to securely access their money through 59,000 automated banking machines and 727,000 point-of-sale terminals across Canada.

Read this analyst case study on how the Interac organization used Splunk to centralize and correlate monitoring data across its diverse IT landscape. Learn the details of how the Interac organization realized an annual ROI of over $500k.