Sort results by: Published date | Company name
Showing items 1-25

Using Social Medial to Improve IT Service and Collaboration [ Source: ServiceNow ]

November 2013- Social Media is a popular tool in marketing and customer support organizations. But IT organizations can also leverage social media to build relationships with users across the organization. Download this white paper to discover how ServiceNow improved service and collaboration after deploying social media tools within its own organization

New Opportunities for Business Intelligence: Eight Ways to Generate Revenue and Drive Growth Now [ Source: Information Builders ]

November 2012- Get behind the buzz words - big data, predictive analytics, social media - to show how to support new growth strategies and drive new revenue. Real world examples include a company tapping into big data to create a single view of existing and potential customers that predicts future buying patterns.

Leverage social media to understand how consumers feel about their offerings, and how data-rich applications in the mobile channel enhance customer acquisition and ...

What's your Social IT maturity? [ Source: ITinvolve ]

November 2012- Some believe social media in business is just hype, and some say it's the future. By reading this thought leadership paper you will gain new understanding into how social IT is defined, its benefits, and how to assess your own social IT maturity.

Assessing Microsoft SharePoint Maturity and Social Purpose [ Source: newsgator ]

November 2012- Companies can evaluate their SharePoint deployments based on adoption, governance, technology, and strategy to identify opportunities to increase returns from SharePoint. In many cases, companies adopting NewsGator Social Sites were able to accelerate their SharePoint maturity and increase productivity and engagement. Download this Nucleus Research whitepaper to learn more!

Not All Enterprise Social Networking Solutions Are Equal [ Source: newsgator ]

November 2012- Social business software is gaining a lot of attention in organizations today. Employees expect to have the same, or better, social collaboration capabilities in the workplace as in their personal lives. This paper discusses the cost and operational advantages of tightly integrating enterprise social platforms with existing IT infrastructure.

Download this Frost & Sullivan whitepaper to learn how to evaluate the value of social in your enterprise!

Pleasing the Crowd: How Social Business Solutions Can Build a Successful Social Workplace [ Source: newsgator ]

November 2012- NewsGator is showing businesses how to boost productivity, engage and empower employees, and speed innovation by building a thriving social workplace. So where do you start?

This paper will help you determine what social solutions fit your specific business needs. Maybe you want to improve onboarding and training. Maybe you're investigating BYOD. Maybe you want to accelerate innovation. No matter what your social strategy is, NewsGator can help you do it safely and ...

Personalized marketing and web analytics in travel and hospitality, Driving revenue and loyalty by meeting traveler demands for an engaging cross-channel experience [ Source: IBM ]

October 2012- This white paper explores the challenges facing chief marketing officers (CMOs) and their divisions in the travel and hospitality industry, and outlines strategies and technologies that can help improve performance in both consumer and business travel arenas.

By harnessing customer data, delivering personalized cross-channel experiences and continuously optimizing web analytics and digital marketing, your company will be positioned to:

• Improve look-to-book ratios
• Turn browsers into loyal, high-value customers
• Meet ...

Big Data Analytics Guide 2012 [ Source: SAP ]

October 2012- What's the big deal with Big Data? Today, organizations of all types and sizes are inundated with enormous data sets from various internal and external sources-from transactional data to unstructured data from social media and other sources. Organizations can struggle to get ahead of-or out from under-the increasing piles of data flooding into their businesses, or they can use innovative new technologies to leverage the data to gain competitive advantage, fight fraud, ease regulatory compliance, ...

Enterprise Collaboration is Mobile Collaboration [ Source: Box ]

October 2012- In today's mobile world, IT has a new challenge on its hands: ensuring that users can access and collaborate on content anytime, anywhere and on any device. There are five key challenges, including accommodating consumer-driven IT, making it easy to connect to content, realizing mobile ROI from legacy platforms, exploiting the social-business, and maintaining control while providing a simple user experience. Learn more about these challenges and how to overcome them.

Readying your portals for social business [ Source: IBM ]

April 2012- Improve business outcomes by adding social and real-time collaboration to your portals to realize value through greater revenue, improved customer satisfaction and lower operational costs.

The State of Analytics in Government Healthcare Organizations [ Source: SAS ]

December 2011- Government healthcare agencies face budget shortfalls, scrutiny over beneficiary eligibility, an adversarial legislature and intense public attention. Healthcare programs are under intense pressure to balance costs with the quality of care and to stem waste and fraud. These challenges are intensified with the move toward electronic health records, meaningful use standards and health information exchanges.

UBM TechWeb and SAS set out to understand the state of healthcare analytics in the U.S. federal ...

Balancing Social Networking with Network Security Objectives [ Source: Blue Coat ]

November 2011- Social networking has achieved a level of popularity that requires reasonable access at work, but it is also sufficiently mature to bring value to many businesses. But safe social networking requires an aggressive and layered security strategy at the web gateway, as well as the definition of new usage policies and priorities from management and IT. Better end-user education will also be required to ensure workers use social networking applications safely and appropriately. The combination ...

The WebPulse Collaborative Defense: Proactively Defending Your Network Against Malware [ Source: Blue Coat ]

November 2011- The ease with which we can access and share information in today's highly connected world is changing everything - the way we live our personal lives, interact with our governments, and run our businesses. It informs our interactions, helps us build relationships, refines our decision-making, and shapes our understanding of the world around us. But these daily exchanges are not only invaluable to us. They also become a treasure trove for a potential attacker. All ...

Solution Brief: The Top Four Business Risks of Social Media [ Source: Blue Coat ]

November 2011- Social networking is fundamentally shifting the way we interact, communicate, organize, form opinions, and even shop; it's blurring boundaries, increasing transparency and creating fluidity in everything we do. Linking a twelfth of society and growing rapidly, companies, large and small, can no longer ignore or try to block social networking in their environment. It's a part of the fabric in which we now learn, play and work.

The reality is you need to ...

How Internet Usage Puts Your Business At Risk [ Source: NETGEAR ]

August 2011- Inappropriate usage, including questionable or risky behavior, can be attributed to the nonchalant attitude many employees have toward their employers' equipment. Many employees proceed throughout the Internet with the belief that since it is not their computer they are using, security is not important.

Similarly, many users in small to midsize organizations assume that security is the responsibility of IT, so risky behavior will not have any direct negative impact. Discover how to ...

8 Things That Could Affect Your Business IT Security In The Next Two Hours [ Source: NETGEAR ]

August 2011- Discover the secrets over-priced security consultants don't want you to know. Network security is not just about preventing a breach, it's about making every working day as productive as possible by preventing external threats.

Where should you start? Download this security brief and NETGEAR will show you the 8 things to do to improve your security posture right now.

On-Premise vs. Cloud: The Impact of Cloud Computing on Web Content Management [ Source: CrownPeak ]

July 2011- A recent survey by Gartner found that the market for cloud services is expected to reach $150B by 2013. Although cloud computing adoption started in small and medium sized companies, cloud services are rapidly gaining market share in the enterprise.

Despite these statistics, there are still misunderstandings on the definition of cloud computing and even more confusion over how enterprise companies would benefit switching from traditional on-premise to cloud solutions. Quite often fear, uncertainty, ...

The Case for Outbound Content Management [ Source: ]

April 2011- This white paper focuses on the critical need to manage outbound content sent via various avenues including email, Instant Messages, text messages, tweets, and Facebook posts.

The paper also discusses repercussions of failing to properly manage outbound content as well as steps to mitigate this risk.

Guide to Understanding Social CRM [ Source: Enterprise 2.0 Conference ]

November 2010- The word 'social' is likely the most over used word of both 2009 and 2010, and we are not even half way done with 2010. A simple Google search for "social" returns almost one billion results. This is reminiscent of a simpler time when we put an 'e' in front of everything, way back in 1999. How then do we move beyond the hype and help companies to understand what "social" is, and what it means to a modern ...

Social Networking Guide For IT Managers [ Source: MessageLabs ]

January 2011- The rise of online social networking poses new risks for businesses and new challenges for IT Management. Understand how to overcome these challenges in seven simple steps.

Download this free 7-Step Guide to learn how to protect your business and your end-users.

Performance Brand Advertising: The Audience Is the Message [ Source: SVnetwork ]

October 2010- As brands search for ways to effectively engage a mass consumer audience in digital media, performance brand advertising taps into consumers' motivations and gives brands meaningful ROI for their online ad spending. This white paper from SVnetwork introduces performance brand advertising and describes methods for optimizing consumer engagement online. Engagement advertising gives brands a unique way of interacting with individuals and the user-generated content they publish. Brand advertisements are only valuable when they have a ...

FINRA: Compliance Guide Social Networks, Web 2.0 and Unified Communications [ Source: FaceTime Communications ]

September 2010- Securities traders, banks, investment advisors and others in the financial services industry have long embraced new communication tools. Regulators, such as the Financial Industry Regulatory Authority (FINRA), the National Futures Association (NFA), the Financial Services Authority (FSA) and others have established regulations regarding the appropriate use and management of the content generated using these tools.

However, financial services firms want and need to use new communication and information tools to supplement their use ...

The Consumerization of the Enterprise [ Source: Roundarch ]

June 2010- Outlines and explains key areas for why the enterprise lacks the user-centric design of the consumer side. It will also provide practical data for how a better user experience in the enterprise can create a strategic advantage for an organization: • Digital consumer experiences are driving demand for richer enterprise experiences • As younger generations continue to enter the workforce, they expect to be able to connect and network online in their work lives and cannot tolerate ...

Enterprise 2.0: Accelerating Business Performance [ Source: Enterprise 2.0 Conference ]

May 2010- Understanding how to orchestrate greater value and flexibility from large enterprise backbone applications in conjunction with newer, more agile Enterprise 2.0 processes and technologies to effectively support critical business functions is a major challenge for business leadership. This free whitepaper examines the value of collaborative and ‘social’ concepts and their associated technologies towards achieving core performance goals and facilitating underlying business process. Examine the challenges of inflexible legacy ‘1.0’ business designs and underlying systems against the rise ...

Onsite Social for Online Commerce [ Source: TurnTo Networks ]

May 2010- Onsite Social for Online Commerce, produced by leader in onsite social shopping TurnTo Networks, provides online retailers with insight and best practices for adopting onsite social strategies that build consumer trust and loyalty while driving conversions. The whitepaper presents a set of core principles to guide online retailers through the integration of their online stores with popular social networks – a strategy TurnTo refers to as “Onsite Social” – that increase the value of social initiatives and ...

Abrams Research Social Media Guide [ Source: Abrams Research ]

March 2010- Non-profit organizations can use the raw power of social media networks to foster direct communication with the public, their volunteers, and prospective donors, as well as create a virtual 'face' for their organization. Simply having a Web site or Facebook page will not add significant value to your organization. More and more, not-for-profits are realizing that creating content and messaging that engage audiences is necessary to achieving specific goals. Abrams Research has outlined the major ...

Next 25