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Why IT Struggles to Innovate, and How You Can Fix It [ Source: OutSystems ]

April 2014- It seems that it's virtually impossible for IT to meet all business demands with current budgets, resources, and approaches. But the business keeps changing and IT needs to respond rapidly and innovate in order to stay relevant to the organization.

Why does IT struggle to innovate?

According to Gartner and other analyst reports:
• 80%-85% of IT budgets are spent just "Keeping the Lights On" (KTLO)
• Backlogs are ...

OutSystems Platform and Force.com: Different PaaS for Different Players [ Source: OutSystems ]

April 2014- This whitepaper, authored by Bloor Research practice leader David Norfolk, compares two different PaaS (platform as a service) solutions - OutSystems Platform and Force.com.

The paper includes a comprehensive analysis of the two PaaS solutions with a focus on providing an objective look at two products that are both "fit for a purpose." The paper provides enough information to help IT professionals determine which product matches their needs and requirements.

PaaS - Powering a New Era of Business IT [ Source: OutSystems ]

April 2014- Cloud computing services have become an integral part of many organization's enterprise IT strategies. In the last 12 months, platform as a service (PaaS) has become one of the fastest growing areas of all cloud computing services with analyst firms like Gartner and IDC predicting sharp uptakes in PaaS adoption.

This paper explores why PaaS has suddenly become relevant and irresistible to many organizations. It dives into the opportunities and considerations associated with using ...

The Future of B2B Integration [ Source: IBM ]

April 2014- The world of business is changing. In the future, supply chains will be increasingly complex, with more trading partner data and a greater need for real-time business processes. As a result, business-to-business integration (B2Bi) requirements will become increasingly important to business success.

Implementing B2Bi capabilities that can meet the capacity, volume, flexibility and speed requirements of tomorrow?s business environment will not be easy: organizations will need to be able to ...

Trend Micro Deep Security + VMWare vSphere with Operations Management [ Source: Trend Micro ]

February 2014- VMWare and Trend Micro have partnered to deliver the first security and operations management bundle designed for virtualized environments within midsize businesses.

Leave No App Behind with Software Defined Application Services [ Source: F5 ]

April 2014- F5 Software Defined Application Services (SDAS) is the next-generation model for delivering application services. SDAS takes advantage of F5 innovations in scalability models, programmability, and an intrinsic decoupling of data and control planes to create a unique application service fabric capable of extending the benefits of F5 application delivery services to all applications, irrespective of location. SDAS is the first fabric-based application delivery and control system. Learn more about how it enables service injection, consumption, ...

10 Steps to Application and Network Performance Nirvana [ Source: Riverbed ]

January 2014- If you work on a network operations team, you know how increasingly hard it is to understand and ensure application performance for your end users. You need visibility into areas where issues may occur - end-user devices, network and infrastructure - in order to identify and diagnose problems quickly and minimize downtime. No application is perfect, even with the most stringent instrumentation. But if you follow the ten steps below, your applications and underlying infrastructure ...

NetForecast: Managing Application Performance in the Cloud [ Source: Riverbed ]

January 2014- As business applications transition from desktops into data centers and eventually the public cloud, application visibility becomes increasingly shrouded. Good network visibility enables IT managers to baseline application performance before moving it into the cloud and to measure performance continuously thereafter to ensure that applications meet business needs. This report describes the inherent dangers for those inadequately prepared to move applications into the cloud, and covers the essential role that network-based performance measurement plays in ...

Troubleshooting Performance in Virtualized Application Delivery Architectures [ Source: Riverbed ]

January 2014- This Enterprise Management Associates (EMA) white paper reviews the key challenges and requirements for performance management specifically related to Citrix XenApp deployments and examines how the Riverbed Performance Management solution helps.

The Importance of Performance in Software-Defined Networking [ Source: Riverbed ]

January 2014- Organizations have achieved significant benefit from virtualizing servers and storage environments, and now face the daunting task of deploying new network architectures to keep pace. Software-defined networking holds significant promise to deliver a new network architecture that is abstracted and virtualized; however, organization would be well served to learn from previous efforts to virtualize other domains in order to avoid making the same mistakes.

The Application Deluge and Visibility Imperative [ Source: Riverbed ]

January 2014- In this ESG analyst white paper, learn how Riverbed introduces an integrated approach to ensure performance of your network and applications by leveraging Cascade network performance management and Steelhead WAN optimization solutions.

Automating the QA process leads to $11 MM business impact for a global financial services firm [ Source: Genpact Headstrong Capital Markets ]

December 2013- A US-based nancial services powerhouse with a presence in wealth management, institutional securities and investment management was working with a number of vendors to augment its own Quality Assurance (QA) teams. Managing multiple vendors in dierent silos led to high overhead costs.

Because the rm's QA teams operated at a relatively low level of automation, managing testing operations involved enormous manual eorts. This in turn led to high costs and unwanted delays each ...

Onboarding 2013 - A New Look at New Hires [ Source: IBM ]

December 2013- This study of 230 organizations, conducted in January and February 2013, will explore the best practices organizations use to transform basic new hire orientations into strategic initiatives and how they leverage world-class technology to boost productivity, engagement, and retention.

Solve Your Toughest Planning and Scheduling Problems [ Source: IBM ]

November 2013- Optimization is unique simply by being the mathematical discipline focused on efficiency. Along with statistics and predictive analytics, it is one of the two mathematical disciplines used most frequently in the world of business. It applies mathematics and logic to the pursuit of objective efficiency. It does not concern itself with probability or attempt to predict the future by looking at what happened in the past. It takes facts - costs and yields, available resources ...

IBM Customer Experience Suite and IBM Forms Experience Builder [ Source: IBM ]

September 2013- It's more important than ever to provide customers with engaging experiences. Customers expect more than static web content. They want to interact. Customers want answers to questions, they want information on how your products can help address their unique needs, and they want to request a service or perhaps to engage in a program you offer. Examples of customer interaction are limitless and can be found in all phases of a customer relationship.

Delivering multichannel web experiences with IBM solutions [ Source: IBM ]

September 2013- Organizations have always looked for better ways to reach, communicate and engage seamlessly with customers, vendors, suppliers and employees. More often than not, this entails jumping from device to device in the course of a single interaction and orgnaiztaions look for consistency in delivery of contents across touchpoints.

Learn how IBM's portfolio enables leading organizations to provide a framework to build and maintain multichannel digital experiences that put them ahead of the competition.

5 Phases of Capture [ Source: IBM ]

September 2013- Many organizations haven't implemented a document imaging capture system for two simple reasons: they were expensive and difficult to use. New alternatives address these problems and a noted document-management expert explains how to build an effective document strategy around them, whether you need a simple scanning or enterprise-wide capture solution.

Beyond Beta Testing [ Source: uTest ]

August 2013- Users now expect apps to be fully functional from day one. In other words, the age of beta testing as a substitute for professional testing is long gone. In this brief whitepaper, we'll show you how to avoid the common pitfalls of beta testing and get more from your early release and public-focused testing efforts.

Text Analytics:The Hurwitz Victory Index Report [ Source: IBM ]

August 2013- Unstructured data is everywhere - in emails, call center notes, verbatim survey responses, tweets, blogs, and online news - to name just a few sources. In fact, by most industry estimates, unstructured text accounts for eighty percent of the data available to companies. Text analytics is being embraced at a rapid rate by organizations that want to gain insight into this information and use it for a competitive advantage. Factors fueling this growth include a ...

Scaling the Customer Conversation [ Source: IBM ]

July 2013- IBM recently underwent a major transformation, reorienting their entire business to focus more on customer needs. A fundamental element of this shift to Smarter Commerce was the implementation of marketing automation software. This not only allowed for cross-channel communication, it also let IBM engage with individuals directly. Read the white paper to learn how adopting this strategic approach helped improve customer experiences and response rates, while saving energy and costs.

Winning Over the Empowered Consumer: Why Trust Matters [ Source: IBM ]

July 2013- A new IBM Institute for Business Value survey of more than 28,000 consumers from around the world confirms that while consumers actively discuss, critique, promote, and even dismiss your brand, they will give their loyalty only to a few select retailers. How well retailers and product brands identify the arbiters that determine what's hot and what's not and build trust with both individuals and communities of like-minded consumers will determine whether they benefit from a base ...

Communications unifiées basées sur le Cloud: La base de la transformation opérationnelle [ Source: Mitel ]

June 2013- Le marché des communications unifiées conna?t une transformation remarquable grâce au développement du cloud computing, aux avancées dans les communications sur IP et des évolutionen matière d’innovations mobiles. Par ailleurs, les directeurs informatiques, motivés par l’efficacité, comptent sur les communications unifiées basées sur le Cloud pour réduire les coûts informatiques et se concentrer ainsi leurs ressources sur les investissements offrant ...

5 Steps to a Successful Unified Communications RFI [ Source: Mitel ]

June 2013- Cloud-based unified communications (UC) has the power to transform work environments, but with a growing number of solutions available, finding the right cloud-based UC platform requires a clear assessment of business needs and careful research into vendors and service offerings. One of the most critical steps in the acquisition process is the request for information (RFI).

Download this step-by-step guide to learn how to craft an RFI that can jumpstart your selection process.

Communications in the Cloud: 4 Reasons to Make the Move [ Source: Mitel ]

June 2013- Unified communications (UC) in the cloud can help you address your collaboration and communications challenges. The variety of cloud models available let you choose an approach that is more in line with your business needs and can increase business agility while reducing your infrastructure and maintenance costs.

Download this whitepaper to discover how to win over senior business executives to the idea of the cloud as a delivery model for your communications.

Op de cloud gebaseerde UC: Betere bereikbaarheid, meer flexibiliteit [ Source: Mitel ]

June 2013- De markt van Unified Communications (UC) ondergaat een opmerkelijke transformatie, dankzij de cloud computing-trend, de opmars van op VoIP gebaseerde communicatie en nieuwe mobiele toepassingen. Organisaties kiezen voor de cloud vanwege de heldere kostenstructuur en de vele keuzemogelijkheden. Hoe behaalt u voordeel in een markt die zulke fundamentele wijzigingen ondergaat? Wat draagt op de cloud gebaseerde UC daarin bij? Hoe stippelt u uw eigen, optimale ICT-roadmap uit? In dit Q&A whitepaper legt een CIO ...

MiCloud: De voordelen van Unified Communications en de cloud in één [ Source: Mitel ]

June 2013- U bent zich ongetwijfeld al bewust van de voordelen van Unified Communications (UC). Wellicht oriënteert u zich zelfs al op UC-aanbiedingen. De behoefte aan betere communicatie en samenwerking is duidelijk. Maar veel organisaties worstelen met de vraag waar ze moeten beginnen en hoe ze de implementatie het beste kunnen uitvoeren. De wijze waarop u UC implementeert en de mate van flexibiliteit die u heeft om toekomstige veranderingen te ondersteunen, bepaalt in grote mate het ...

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