Re: There is no patch for human stupidity
My understanding is the question about where the patient had traveled was asked and answered, but the clinicians did not recognize the significance of it, or not enough to sound the red alert. Remember, we're talking about a time just a few weeks ago when Ebola was a scary crisis half a world away and no case had been diagnosed in the US. This was Patient Zero. Yes, health authorities were already starting to spread the word about what hospitals ought to be watching for, but the reality of it hadn't been brought home yet. And there are a LOT of things doctors and nurses are supposed to be watching out for, all the time.
To characterize people as lazy certainly strikes me as unfair, given the workload of an emergency department and all the data healthcare workers are supposed to be tracking. The promise of EHR, which eventually ought to be achieved in the long run, is to produce tools that help clinicians manage the cognitive overload and recognize the most important details in a medical record.
When the software advances to the point where it helps doctors and nurses make better decisions faster, EHR will finally be more than an electronic replacement for the file folder.