IBM will operate and support Royal & SunAlliance's entire IT infrastructure, including its mainframe and midrange servers, desktop PCs, and e-business systems.

Paul McDougall, Editor At Large, InformationWeek

April 19, 2007

1 Min Read

IBM said Thursday that it has won a 10-year deal to provide a range of tech services to U.K.-based insurance company Royal & SunAlliance.

IBM didn't disclose specific financial terms, but characterized the agreement as a "multimillion dollar" deal.

Under the contract's terms, IBM will operate and support Royal & SunAlliance's entire IT infrastructure, including its mainframe and midrange servers, desktop PCs, and e-business systems.

The agreement "is a significant investment in our IT software and hardware across all areas of our U.K. business," said Jim Williams, IS director at Royal & SunAlliance, in a statement.

IBM also will help Royal & SunAlliance redesign its IT architecture and manage services provided to the insurer by about 40 third-party technology vendors.

IBM's Global Services unit could use more such deals. In the first quarter of 2007, IBM signed services contracts totaling $11.1 billion, down 2% from the same period a year ago -- although total Global Services revenue was up 8% overall.

Separately, Royal & SunAlliance on Thursday announced a five-year deal under which it will outsource operation of its communications networks to Cable & Wireless. The contract covers mobility services, WAN and LAN maintenance, and managed security services.

The deal extends an existing agreement between Cable & Wireless and Royal & SunAlliance that was struck in 2002.

About the Author(s)

Paul McDougall

Editor At Large, InformationWeek

Paul McDougall is a former editor for InformationWeek.

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