Adds Devices To Wearables Platform

Epson, Jawbone, and Oculus join the Salesforce Wear device ecosystem, as ISVs begin churning out apps.

Shane O'Neill, Managing Editor, InformationWeek

September 4, 2014

4 Min Read
<i>All the wearable devices currently compatible with Salesforce Wear.<br>

US Open Tennis: 7 Technologies Power Game, Set, Match

US Open Tennis: 7 Technologies Power Game, Set, Match

US Open Tennis: 7 Technologies Power Game, Set, Match (Click image for larger view and slideshow.)

Smartglasses, smartwatches, and activity-tracking wristbands: Consumers might not be buying them up, but early adopters might come from another place -- the workplace. is betting on it. And the company has been quietly growing its platform for developers who want to build wearables apps for the enterprise. In June, announced Salesforce Wear, a platform for developing apps for six wearable device types, including Google Glass and the Samsung Gear 2 smartwatch. Semiconductor and software design company ARM is also a partner in the Salesforce Wear ecosystem.

[ has learned a lot from Facebook, and it shows in its enterprise apps. Read 4 Ways Likes Facebook.]

On Thursday the company announced it has added five wearable devices to its Salesforce Wear product line:

The heart of Salesforce Wear is a collection of open-source reference apps -- called the "Salesforce Wear Developer Pack" -- that helps developers build wearable apps that connect to the company's Salesforce1 mobile app platform. Previously, developers in the wearables space could build prototypes, but they were not connected to an official platform. The "reference apps" within Salesforce Wear provide examples of how Salesforce built apps for the aforementioned wearable device types. The company makes the code open source for developers to learn from and then use to build their own enterprise apps.

There are now 1.5 million developers working in the Salesforce Wear platform, 2,500 ISVs, and 100,000+ customers in total, according to Daniel Debow, SVP of emerging technologies at

Debow says he's aware that the wearables market is still trying to find an audience. The company's hope when it released the Salesforce Wear platform was that it could exploit Salesforce's huge developer community to get enough people and software companies to look at the reference apps for inspiration and opportunity.

"And we've seen that happen more than we anticipated," says Debow. "ISVs have jumped on and built apps."

The ISVs developing wearables apps via Salesforce Wear are mostly young companies, or even startups, in the retail, healthcare, and field-service industries. Here are three notable examples of wearables apps developed using Wear that are now available on the Salesforce AppExchange:

APX Labs. Through a mix of the Skylight Platform, Salesforce Wear, and smartglasses makers, the APX-Labs app allows field workers such as telecom service technicians or utility workers to quickly log a case in the Service Cloud database while they continue to work.

2lemetry. With the connected SafetyCare wearable device, senior care patients living at home can swipe across the screen of a wearable device to request immediate assistance.

Brivo Labs. Brivo Labs' identity access management app, called NthID, works with the Bionym Nymi wristband or a smartwatch to control access of employees to both laptops and physical spaces. The app identifies the wearer by the unique rhythm of his or her pulse.

Forrester vice president and senior analyst J.P. Gownder, who watches the wearables space closely, says is showing good foresight by creating and expanding a developer platform for a "long-tail" market like wearables. "They've future-proofed things in a way by making Salesforce Wear work with a variety of hardware," he says. "If, say, the Pebble watch fails, you'll still have options as a developer."

Developers do not have to pay to use Salesforce Wear. They can sign up for a free Developer Edition to test the reference apps and review the code. However, if they wish to build and release an app for production use based on any of the reference apps, they must be a paying Salesforce1 customer.

Salesforce Wear Developer Pack is generally available at and is included with all user licenses of Salesforce CRM and the platform.

In its ninth year, Interop New York (Sept. 29 to Oct. 3) is the premier event for the Northeast IT market. Strongly represented vertical industries include financial services, government, and education. Join more than 5,000 attendees to learn about IT leadership, cloud, collaboration, infrastructure, mobility, risk management and security, and SDN, as well as explore 125 exhibitors' offerings. Register with Discount Code MPIWK to save $200 off Total Access & Conference Passes.

About the Author(s)

Shane O'Neill

Managing Editor, InformationWeek

Shane O'Neill is Managing Editor for InformationWeek. Prior to joining InformationWeek, he served in various roles at, most notably as assistant managing editor and senior writer covering Microsoft. He has also been an editor and writer at eWeek and TechTarget. Shane's writing garnered an ASBPE Bronze Award in 2011 for his blog, "Eye on Microsoft", and he received an honorable mention at the 2010 min Editorial & Design Awards for "Online Single Article." Shane is a graduate of Providence College and he resides in Boston.

Never Miss a Beat: Get a snapshot of the issues affecting the IT industry straight to your inbox.

You May Also Like

More Insights