Re: an average hiring process yields average results
@freespirit - it is much easier for those, especially in management positions, to be unable or unwilling to look within themselves to see if they are part of the problem. There's a Farsi saying my friend uses that translates to: "You have sight for others but are blind to yourself."
Part of the reason is when you run the show, you call the shots, so in theory if someone doesn't act the way you want them to, it's your perogative to get rid of them.
But an insightful manager will be able to identify the people who have potential and cultivate it in such a way it suits the individual and the company.
My personal example is that my boss will give my coworker a task like completing a printer refresh by Jan 31 - our lease for this equipment is up and said printers have to be sent back by that time. So, that's the task. He's the kind of guy who will say to himself - this is easy, can be done in one day - so he will leave it to the last minute. She will turn into a stress case and badger him about it and complain he's not doing his work. In my opinion, if she wants him to do the task a certain way, she needs to tell him, 'By the end of the week Jan 9, I expect you to have 4 printers replaced. Then email me the serial numbers. Then I want you to update the inventory sheet. By Jan 16, etc..."
You can't give someone a task that general and expect them to do it the exact same way you would. It's like MGT 101 and I don't understand how you get to be a manager without knowing this.