Acer America Recalls 27,000 Laptop Batteries - InformationWeek
IoT
IoT
Hardware & Infrastructure
News
4/26/2007
12:00 PM
50%
50%

Acer America Recalls 27,000 Laptop Batteries

There have been no reports of Acer products suffering damage because of the Sony battery cells, but the company is issuing the recall to be on the safe side.

Joining the ranks of laptop vendors struggling with battery problems and massive recalls, Acer America announced it is recalling 27,000 batteries.

The rechargeable lithium ion batteries being recalled contain battery cells manufactured by Sony Energy Devices. The batteries can overheat and create a potential fire hazard. There have been no reported incidents with the batteries causing any fires in Acer products. The company said in an advisory that it is cooperating with the U.S. Consumer Product Safety Commission and with Sony to "act in the interest of customer safety."

The Consumer Product Safety Commission noted that there have been 16 reports of notebook batteries overheating due to the Sony cells.

Acer notebook PCs with the problematic Sony cell-based batteries were sold between May 2004 and November 2006, according to the company's advisory.

Acer is recommending that customers to stop using these recalled batteries immediately and contact the company to receive a free replacement battery. Customers can find detailed information and instructions at Acer's Web site. They also may contact Acer by calling 800-503-2330.

The company is also recommending that in the meantime, customers can continue to use their notebooks by turning off the system, removing the battery, and powering the system via the AC adapter and power cord, until the replacement battery is received.

Last month, rival laptop maker Lenovo voluntarily recalled about 205,000 ThinkPad batteries that could overheat and endanger users.

We welcome your comments on this topic on our social media channels, or [contact us directly] with questions about the site.
Comment  | 
Print  | 
More Insights
Comments
Newest First  |  Oldest First  |  Threaded View
2017 State of IT Report
2017 State of IT Report
In today's technology-driven world, "innovation" has become a basic expectation. IT leaders are tasked with making technical magic, improving customer experience, and boosting the bottom line -- yet often without any increase to the IT budget. How are organizations striking the balance between new initiatives and cost control? Download our report to learn about the biggest challenges and how savvy IT executives are overcoming them.
Register for InformationWeek Newsletters
White Papers
Current Issue
Top IT Trends for 2018
As we enter a new year of technology planning, find out about the hot technologies organizations are using to advance their businesses and where the experts say IT is heading.
Video
Slideshows
Twitter Feed
Sponsored Live Streaming Video
Everything You've Been Told About Mobility Is Wrong
Attend this video symposium with Sean Wisdom, Global Director of Mobility Solutions, and learn about how you can harness powerful new products to mobilize your business potential.
Flash Poll