Global Chief Customer Success Officer, EY
Edwina Fitzmaurice is EY Client Technology’s Chief Customer Success Officer. In this role, Edwina leads the successful technology delivery for EY’s $45BN client services in audit, tax, strategy, transactions, and consulting. Edwina heads up 10 Regional Technology Hubs across the US, EMEIA, China and Japan focused on technology adoption and innovation. Edwina developed the global metaverse strategy for EY and is leading the transformation of EY with Artificial Intelligence, taking a keen focus on employees and their experience with AI.
Edwina is on the World Economic Forum Global Futures Council and chairs the Governance and Nominating Committee as a board member of Women in Innovation. She is an Adjunct Associate Professor in Trinity College Dublin, lecturing on emerging technologies and is a mentor for TechStars which works with leading startups in Silicon Valley. Edwina is an advisor to the EY Foundation on technology implication for DEI, and a Board Ambassador for EY’s Center for Board Matters on technology governance.
Over the course of her career, Edwina has been a CEO, COO and CEO of European financial services businesses and held multiple board positions on public and private boards. She was formerly the EY Global Consulting Markets and Business Development Leader, responsible for revenue of $10BN across 140 markets.
Latest from Edwina Fitzmaurice
State of ITSM in Manufacturing
State of ITSM in Retail
How Network Monitoring Enables Uptime and a Healthy Data Center
NIST Cybersecurity Framework 2.0: Changes, impacts, and opportunities for your InfoSec program
*Why DDI? Why it is Important to Integrate DNS, DHCP, and IP Address Management in Your Network