Gilad Shriki is a co-founder at Descope and has been working closely with customers for over 20 years across engineering, product management, and services. Before Descope, Gilad served as VP of Customer Success for the Cortex product line at Palo Alto Networks, where he joined via the acquisition of Demisto. Gilad joined Demisto early on and built the services, customer success, and customer support offerings and organizations from the ground up. Before Demisto, Gilad worked on the database technologies product team for McAfee and spent time in the telecommunications domain before the iPhone was a thing. When he’s not helping customers, Shriki enjoys skiing, building home automation components, and spending time with his family.