Manish Sharma is group chief executive of operations services. In this role, he oversees Accenture’s comprehensive portfolio of business process services for specific business functions, including finance, procurement and supply chain, marketing and sales, as well as industry-specific services, such as banking, insurance and health services. He leads a team of over 145,000 professionals, charged with developing, selling and delivering intelligent operations to drive transformational value and productivity for clients. Manish is also a member of Accenture’s Global Management Committee.
Before assuming his current position in 2020, Manish was the group operating officer for Accenture Operations, responsible for executing the business strategy and driving operational excellence across Operations. Prior to this role, Manish was senior managing director for Accenture Operations Global Delivery and Solution Development and global sales lead for Accenture Operations Business Process Outsourcing (BPO). Manish also led Accenture’s BPO operations in the Asia Pacific region, with responsibility for delivery centers in India, China, Philippines, Malaysia and Australia. He was also involved in launching Accenture’s Pharmaceutical and Human Resources BPO offerings globally.
A strong advocate for inclusion and diversity and improving the way the world works and lives, Manish is the founder of the Accenture Rural ‘impact sourcing’ program, which allows Accenture to partner with small business process services firms based in rural areas and provide employment opportunities to qualified youths, improving their standard of living, financial independence, and paving the way for long-term success.
Before Accenture, Manish worked for a leading Chartered Accountant and management consultancy firm in India.
Manish joined Accenture in 1995 and became a managing director in 2004. He holds a bachelor’s degree in Mechanical Engineering and a master’s degree in Operations Management from Mumbai (Bombay) University.