Net Neutrality: Too Much Spin, Not Enough Facts

Let's move past 1990s regulations and preconceived notions about net neutrality and focus on modern ways to prevent anti-competitive behavior.

Jonathan Feldman, CIO, City of Asheville, NC

November 24, 2014

3 Min Read

the shenanigans that they used to get away with when they're always under such intense public scrutiny. It's in their best interests to toe the line.

Fact No. 3: Old practices don't lead to new solutions.
The current telecom regulatory environment is almost 20 years old. When the canonical Federal Telecommunications Act of 1996 was signed into law, Bill Clinton was still in office, Netscape Navigator was just released, Pentium processors ran at 200 MHz, and Apple was a company in crisis.

It was a really long time ago.

Net neutrality supporters are champing at the bit to classify broadband as a "Title II" utility service, bringing the Internet back to a 1996 regulatory environment. Those telecom regulations were created for a very different time. The World Wide Web was still an academic curiosity. There were no social media. Most folks didn't even have email, much less constantly connected, powerful computers in their pockets. There was no open data or big data, and certainly no automated web pages that showed how Internet service providers were affecting download speeds.

Could Title II regulation harm our robust Internet economy? Absolutely. How?

"Right now, a group like ours doesn't have to deal with a lot of regulatory paperwork," says Bradley Cain, president of ERC Broadband, a small, not-for-profit broadband provider in western North Carolina. "It could put some providers out of business."

Cain recalls a time earlier in his career when he was in management at the highly regulated Verizon. "We had to report out on literally dozens of different metrics on a monthly basis," he says. "If we didn't hit certain numbers, we were fined." Verizon could afford those fines, but "a small group trying to be a competitive influence in the marketplace will not be able to survive the reporting, the potential fines, or the pressure."

My InformationWeek colleague Tom Claburn, in his column on net neutrality last week, writes that once the Title II reclassification goes though, he hopes that "such data retention requirements will not come to pass." But onerous data gathering, reporting, and retention requirements are exactly what this type of regulation requires. Regulation is about reporting requirements, trying to avert fines, and needing to hire lawyers and more administrators to deal with it all. Cain isn't optimistic that small providers can afford such regulatory requirements. Aren't those small providers the ones we want to encourage?

Instead of asking service providers to let the Internet be "free" and still somehow make enough money for necessary capital investments, let's look at what's working to prevent anti-competitive behavior, and let's do more of that. Above all, we must make sure that smaller providers don't get plowed over as we try to "level the playing field." The Netflix and Google (with YouTube) technique of publicizing ISP performance is a good start. The FCC should focus more on that type of thing, using modern measurement tools to prove anti-competitive behavior where it exists, instead of overly broad 1990s-style regulations and their onerous reporting requirements that choke small providers and reduce needed competition.

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About the Author(s)

Jonathan Feldman

CIO, City of Asheville, NC

Jonathan Feldman is Chief Information Officer for the City of Asheville, North Carolina, where his business background and work as an InformationWeek columnist have helped him to innovate in government through better practices in business technology, process, and human resources management. Asheville is a rapidly growing and popular city; it has been named a Fodor top travel destination, and is the site of many new breweries, including New Belgium's east coast expansion. During Jonathan's leadership, the City has been recognized nationally and internationally (including the International Economic Development Council New Media, Government Innovation Grant, and the GMIS Best Practices awards) for improving services to citizens and reducing expenses through new practices and technology.  He is active in the IT, startup and open data communities, was named a "Top 100 CIO to follow" by the Huffington Post, and is a co-author of Code For America's book, Beyond Transparency. Learn more about Jonathan at

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