Don't Get Burned: 4 Steps To A Cloud SLA - InformationWeek

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Don't Get Burned: 4 Steps To A Cloud SLA
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User Rank: Apprentice
10/11/2011 | 9:21:37 PM
re: Don't Get Burned: 4 Steps To A Cloud SLA
Interesting posts. All SLA's and Cloud Services should be selected based on their ability to meet specific user and/or application requirements that fit with key business directives. The promise of the Cloud can be quickly dilluted if the costs of compliance (security, business, regulatory, license), migration (can you, should you) and process automation (development, service desk, operations, asset management) are not part of the planning process. Each piece can have a significant impact on the importance and overall negotiating power to procure SLAs that meet the needs of the business. Before negotiating any SLA it is important that cloud consumers have ways to track and migratethe applications and users across a variety of devices, infrastructure (Cloud and Current), and network connections. Through employing tools that enable tracking and usage across various environments - companies are able to more accurately understand risks, calculate costs, and maintain overall compliance. For more information -

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