I had a great chat with Socialtext's co-founder Ross Mayfield this week, and he highlighted a few interesting facts about wiki implementations. Notably, he says that wikis fail in the enterprise if they are imposed by IT, rather than by business groups. This is not surprising, but it's required the company to think hard about its customers' businesses and specific use cases in which wikis add significant value, and where processes can be developed to leverage the technology.SocialText offers solutions around four key areas: Partners & Customers, Professional Services, Service & Support and Sales & Marketing. The company has also launched three cool new products: Socialtext People, Socialtext Dashboard and SocialCalc. The latter is a cool-sounding but not yet fully formed collaborative spreadsheet developed by VisiCalc creator Dan Brickilin.
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Infographic: The State of DevOps in 2017Is DevOps helping organizations reduce costs and time-to-market for software releases? What's getting in the way of DevOps adoption? Find out in this InformationWeek and Interop ITX infographic on the state of DevOps in 2017.
2017 State of IT ReportIn today's technology-driven world, "innovation" has become a basic expectation. IT leaders are tasked with making technical magic, improving customer experience, and boosting the bottom line -- yet often without any increase to the IT budget. How are organizations striking the balance between new initiatives and cost control? Download our report to learn about the biggest challenges and how savvy IT executives are overcoming them.