Cloud ERP: 9 Emerging Options - InformationWeek

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IT Leadership // CIO Insights & Innovation
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1/28/2015
08:06 AM
Kevin Casey
Kevin Casey
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Cloud ERP: 9 Emerging Options

ERP no longer equals on-premises. Is the ultimate legacy software ready to drive the next wave of cloud adoption?
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QAD 
 Product: QAD Cloud ERP
Key markets & industries: Manufacturing for automotive, life sciences, configured products, discrete 
products, consumer products, food and beverage
Customers: Facet Technologies, Nexteer Automotive 
Year introduced: 2007

QAD

Product: QAD Cloud ERP

Key markets & industries: Manufacturing for automotive, life sciences, configured products, discrete products, consumer products, food and beverage

Customers: Facet Technologies, Nexteer Automotive

Year introduced: 2007

8 of 11
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D. Henschen
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D. Henschen,
User Rank: Author
1/28/2015 | 6:00:16 PM
Re: Missing the point
ERP includes a lot of components. I'm guessing you're using very basic, non-changing components or that your business unusually stable. What does you ERP system handle at your business, just sales transactions, just manufacturing? Is it multiple lines of business in multiple countries? Sounds like this system has no interaction with things subject to changing laws, and that the business doesn't encounter many changes, either. What sorts of things have to be customized and how frequently? The "KoolAid" from the cloud can would say they do that with configuration (settings) not customization (code).
Charlie Babcock
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Charlie Babcock,
User Rank: Author
1/28/2015 | 5:28:10 PM
Can SaaS ERP be customized to suit individual customers?
TerryB, if your goal is avoiding an upgrade until a decades has elapsed, then you've sort of argued in favor of Doug's point. The business is going to change a lot over a decade. Moving ERP into the cloud would allow companies to use a different kind of ERP system. Instead of a hard to maintain, monolithic system on premises, it's possible it would be composed of hudreds of small services that could be maintained separately and customized by the customer. It would be wise to customize via a compatible platform as a service, like Salesforce's SaaS and Force.com The goal would be to modify ERP to meet the changing needs of the business. Updates to monolithic systems are avoided because of the known risk of bringing the whole system down. In an ideal DevOps world, which doesn't yet exist, linked services can be maintained one at a time by small teams.
D. Henschen
50%
50%
D. Henschen,
User Rank: Author
1/28/2015 | 2:24:43 PM
Re: Missing the point
TerryB, you're failing to mention all the headaches associated with running ERP on-premises. All the running of infrastructure, the patches, the periodic updates, and, worst of all, the inevitble full-system software upgrades. With a true SaaS service (not hosting of conventional software) you sidestep all of that. What's more, you can't count on on-premises stabilty. The world changes -- laws, regulatory requirements, etc. -- and business changes -- users, departments, products, partners, etc. -- so "stability" is a myth.

Our company just did a E-Business Suite upgrade, and every week, it seems, we're still getting multiple emails from IT about service outages and planned downtime for maintenance and administrative tasks. SaaS services aren't perfrect, but I'd wager vendors under pressure from hundreds to ensure SLAs are better able to do it than most IT departments under pressure from one employer or shared-services honcho.
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