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Why Affective Computing Systems Need Synthetic Emotion
Commentary  |  7/18/2019
Affective computing systems impact human emotions. They aren't necessarily able to recognize or respond to emotions well yet, but that will change.
Customer-Led Automation Changes the Service Game
Commentary  |  7/16/2019
Customer self-service is ready to take the next step toward customer-led service, where enterprises are supporting requests from bots as often as from people.
The Dangers of Demonizing AI
Commentary  |  7/15/2019
As more individuals, governments and companies see artificial intelligence as evil, it becomes clear that we need metrics to ensure that AI is a good citizen.
IBM Builds AI Ladder with Partnerships
News  |  7/11/2019
IBM is creating a richer technology stack to help customers ascend the 'AI Ladder,' gaining the foundation for an artificial intelligence practice.
Human Capital Management Technology May Be 'Demo Candy'
Commentary  |  7/11/2019
AI is being embedded in human capital management applications, but there are many reasons they're not necessarily ripe for prime time, according to Gartner.
Transform your IT Help Desk
Commentary  |  7/9/2019
CIOs: Now is the time to upgrade the level of professional management within your help desk function. Here's how.
Find an IT Security Career by Getting Lost
Commentary  |  7/6/2019
Check out this Interop keynote video where Graham Holdings' Stacey Halota describes the twists and turns of her career and the challenges that security and privacy teams face.
Database Deployments Moving to the Cloud
News  |  7/5/2019
Of the top five database vendors by revenue, four are also cloud service providers -- Oracle, Microsoft, AWS, and IBM. The future of DBMS is in the cloud.
How to Get Hands-On with Machine Learning
Commentary  |  7/3/2019
If you really want to understand the capabilities and limitations of machine learning, you have to get hands-on. Here's a short list of options for beginners.
7 Technologies You Need to Know for Artificial Intelligence
Slideshows  |  7/1/2019
Artificial intelligence is actually a term that encompasses a host of technology and tools. Here's a closer look at some of the more important ones.
CIO View: The Business Wins that Make a Big Difference.
Commentary  |  6/27/2019
Three leading CIOs share how data and analytics are making a difference in their organizations.
Getting Machine Learning into Production: MLOps
News  |  6/26/2019
Machine learning upstart DataRobot, which pioneered the AutoML category, acquired ParallelM to help organizations move their models into production.
AI-Powered Security: Lulling Us Into Misplaced Confidence?
Commentary  |  6/26/2019
While artificial intelligence and machine learning hold promise in cybersecurity initiatives, there are some gaps that enterprises need to consider.
Diversity in IT: The Business and Moral Reasons
Commentary  |  6/20/2019
Everyone talks about diversity, but progress is slow in the real world of business and IT.
Post-Hadoop Data and Analytics Head to the Cloud
News  |  6/20/2019
Data and analytics in the cloud era may favor platforms based on platforms that are more flexible than Hadoop. But that doesn't mean there's no future for the early big data technology.
The Impact of Convergence on IT Strategies
Commentary  |  6/18/2019
According to industry hype, the latest emerging technology will change everything. No technology is an island, however, which is where things get interesting.
How to Convince Wary Customers to Share Personal Information
Commentary  |  6/17/2019
Burned by past abuses, consumers are guarding their data with an iron fist. You can win back their confidence and gain the insights that provide targeted services.
Salesforce Buys Tableau: Next Wave Analytics Consolidation
News  |  6/13/2019
Salesforce buys Tableau, and Google buys Looker, kicking off a new wave of consolidation in the analytics and BI space.
NLP, Machine Learning: Killer Combo for Unstructured Data
News  |  6/12/2019
To apply AI to customer service interactions, you need both machine learning and natural language processing, which is why demand for NLP skills are on the rise in the job market.
How to Hire Reliable Remote Tech Talent
Commentary  |  6/12/2019
If your company is considering hiring remote IT workers, these five tips may help guide you to success.
Four Things Modern CIOs Need to Know
Commentary  |  6/10/2019
Chief information officers stand at the forefront of how companies make and adapt to technological change. Here are four takeaways from the MIT CIO Symposium that they should keep in mind.
Will AI and Machine Learning Break Cloud Architectures?
Commentary  |  6/10/2019
AI and machine learning are powered by lots of data, so much so that one futurist thinks today's cloud architectures aren't enough.
IBM Db2 Joins the AI Age
News  |  6/4/2019
IBM's anchor database technology's new infusion of AI support comes years after the company's Watson AI famously beat Jeopardy champion Ken Jennings.
Data-Driven Nudging: Cool or Uncool?
Commentary  |  6/4/2019
Many things in our modern world involve behavior modification. In fact, some organizations are setting up "nudge units," but why?
Q&A: Accenture’s Prasad Talks AI Adoption for the Enterprise
Commentary  |  6/3/2019
Enterprises should approach AI strategies much the way they follow software engineering principles.
How IT Can Facilitate Great Customer Experiences
Commentary  |  5/31/2019
In a modern enterprise environment, the IT group plays a key role in improving the customer experience and the organization's 360-degree view of each customer.
What CIOs Need to Know about Americans with Disabilities Act
Commentary  |  5/27/2019
Businesses that do not address website accessibility are vulnerable to being sued under the ADA and under certain state and local civil rights laws.
ERP Giants SAP and Oracle Add AI to Platforms
News  |  5/21/2019
As CIOs and other IT leaders shift their AI programs to incorporate more buying than building from scratch, vendors are adding new artificial intelligence capabilities to their platforms to meet the demand.
Find Your New Job in IT Today
News  |  5/20/2019
InformationWeek has partnered with ZipRecruiter to host a job search tool on our pages.
Six DevOps Misconceptions Debunked
Commentary  |  5/20/2019
The road to DevOps success is littered with myths and misconceptions. Here are the largest potholes you need to avoid.
The Basics of CI/CD for Data Science and Machine Learning
Commentary  |  5/17/2019
Continuous integration and continuous deployment are IT practices that encourage testing code often. Learn how these practices also shape data-driven initiatives.
9 Steps Toward Ethical AI
Slideshows  |  5/15/2019
Few current laws address the use of artificial intelligence. That puts companies under greater pressure to reassure the public that their AI applications are ethical and fair.
Your Guide to Interop Thought Leaders
News  |  5/14/2019
Industry leaders scheduled to speak at Interop share their thoughts on key IT trends, challenges and opportunities
Data Hunter: The New Sexy Technology Job
News  |  5/13/2019
Data hunter, data scout, or data acquisition specialist may be the new hot career as organizations look to enrich the value of their data analytics and machine learning initiatives with external data.
Is Bucking the Trend Key to Digital Transformation?
Commentary  |  5/10/2019
Digital transformation isn't about making incremental improvements on the status quo but using emerging technology to be a leader.
Why IoT Development is Heading to Agile
Commentary  |  5/9/2019
Applying legacy software development approaches to IoT projects is inefficient and counterproductive. For a growing number of organizations, Agile is the answer.
Database Server Deadlines: Preparing for End of Support
Commentary  |  5/8/2019
A set of long-running database management platforms will soon lose technical and security support but there is still time to act.
Why You Can’t Afford to Ignore Software Asset Management
Commentary  |  5/7/2019
It may not be glamorous, but the practice of software asset management saves organizations money and protects them against financial and legal risks.
Transforming to a Customer-Centric Workforce
Commentary  |  5/6/2019
Some CIOs and other leaders might think that becoming customer-focused isn't as vital as other preparations for the future such as technology investments. It is.
10 Prime Industries for AI Applications
Slideshows  |  5/6/2019
Artificial intelligence is already transforming several key markets -- and use of the technology is rapidly expanding.
6 Solutions to Digitalization Headaches
Commentary  |  5/2/2019
Don't jump into a digitalization initiative without a solid plan. Make sure it has management buy-in and defined responsibilities.
An IT Pro's View: Why Interop is a Unique IT Conference
Commentary  |  5/1/2019
A returning visitor to Interop in Las Vegas outlines what sets the conference apart from so many other technology events.
Can Autonomous and Intelligent Systems Be Trusted?
News  |  4/30/2019
Organizations need to understand the risks AI can introduce and the steps necessary to safeguard people and property.
3 Automation Technologies to Transform Your IT Department
Commentary  |  4/26/2019
It's time the world of IT embraces new automation technology within its own day-to-day work.
Advance Your Career with Artificial Intelligence (AI) Knowledge
Commentary  |  4/26/2019
IT pros can expand their knowledge about AI to advance their careers by finding training which will be critical to a successful career move in this area.
How a Low-Code Platform Helped 911 Services in New Orleans
Commentary  |  4/26/2019
Digital transformation, made easy, improved efficiency and closed gaps in the management of emergency services resources.
The Challenges and Rewards of Adopting DevOps
Commentary  |  4/26/2019
DevOps is a journey without a destination. As new tools and practices develop, DevOps will continue to evolve.
AI: Focus Turns to Ethical Standards for Intelligent Systems
Commentary  |  4/25/2019
Should robots and other autonomous and intelligent systems be held to established ethical standards?
How TensorFlow Enhances Cloud Marketing Strategies
Commentary  |  4/23/2019
TensorFlow, a machine learning programming library, has been available for Python, but a new JavaScript version introduced machine learning in the browser.
Are You Ready to Manage AI Risks?
Commentary  |  4/23/2019
Most companies have IT-related risk management programs, but they need to be updated to include the nuances of AI.
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State of the Cloud
State of the Cloud
Cloud has drastically changed how IT organizations consume and deploy services in the digital age. This research report will delve into public, private and hybrid cloud adoption trends, with a special focus on infrastructure as a service and its role in the enterprise. Find out the challenges organizations are experiencing, and the technologies and strategies they are using to manage and mitigate those challenges today.
Slideshows
7 Technologies You Need to Know for Artificial Intelligence
Jessica Davis, Senior Editor, Enterprise Apps,  7/1/2019
Commentary
A Practical Guide to DevOps: It's Not that Scary
Cathleen Gagne, Managing Editor, InformationWeek,  7/5/2019
Commentary
Diversity in IT: The Business and Moral Reasons
James M. Connolly, Editorial Director, InformationWeek and Network Computing,  6/20/2019
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