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Transparency Reshaping the Risk Management Landscape
New technologies give consumers and investors informed insights into a company's reputation.
How to Spin Up an AI Flywheel with Data
Gather as much data as you can about your customers, optimize metrics to address business questions, and build out your AI-based applications.
Moving Apps to the Cloud Is Painful; These Steps Can Make It Hurt Less
Migrating an application to the cloud involves much more than just selecting a cloud provider. It can be done, but think security, connectivity, and things like labor costs.
AI Challenge: Achieving Artificial Empathy
As AI is woven deeper into different types of software and business processes, the success of it, particularly from customer experience and personalization standpoints, depends on its ability to recognize emotion and act accordingly. Will machines be able to achieve artificial empathy? Have they already? Following are some of the challenges and opportunities.
How to Market IT Modernization to Your Business
While the rationale for modernizing IT is often apparent, sometimes the messaging and positioning on the part of the IT group is just as important.
How Cloud Computing Is Impacting Disaster Recovery Planning
IT executives know that the cloud is changing everything, but they might forget that they have to update their disaster recovery plan accordingly.
GDPR: A Cost vs. Benefit Analysis
It's a mistake for companies to view compliance with GDPR as just a financial burden. There are real benefits to be had in understanding and protecting customer data.
Businesses Are on the Cusp of an Automation Revolution
The cloud is much more than on-demand computing and storage resources. It is the foundation for a whole new world of exciting and smart ways of doing business.
What Do Modern Analytics Look Like With Agile Deployment?
When deploying an analytics initiative throughout an organization it's time to utilize agile concepts.
What I’m Looking Forward to at Interop ITX 2018
An IT professionals maps out his tour of Interop ITX, coming up in two weeks.
Executives, Beware of Agile!
The successful shift to an agile organization isn't just about a mandate from above; management has to embrace agile as a way of doing business.
No More IT Islands
IT professionals no longer fit into the buckets of specialization that marketers and HR staffers love.
Why IT Professionals Move to Las Vegas
Las Vegas may well become the next high-tech hotbed as more IT talent and related investment flow into the city. On and off The Strip, there are all kinds of opportunities to cash in on digital transformation, from gaming to the maker movement and beyond. You may enjoy life more, too. Here's why.
Three Big Pitfalls for Big-Company CIOs, and What to Do About Them
Scale and longevity can be advantages for large enterprises facing competition from startups, but those enterprises need to transform their IT culture, achieve single-speed IT, and jettison inefficient distributed infrastructure.
To Improve Customer Service Robots Enable Humans
When it comes to customer service automation, don't think robots can do it all. They need to work in combination with human staffers.
4 Types of Machine Intelligence You Should Know
Cognitive computing, AI, machine learning, and deep learning are often used to describe the same thing, when they actually differ. We explain what the differences are so you can better understand how the pieces fit together.
How to Transition from Being a Cloud 'Rookie' to Aficionado
Dabbling in the cloud rather than having a cloud strategy with assigned responsibilities is a step toward disaster.
The State of the Cloud 2018
It's time to stop with the excuses and recognize why an organization needs to move to the cloud.
Is the CIO becoming the Chief Customer Officer?
How data, subscriptions and new business models are transforming the CIO's relationship with the customer.
Why IT Costs Keep Rising (and How to Resist the Climb)
It will take a multi-pronged approach for IT organizations to stop the escalation of IT costs.
It’s About Augmented Intelligence, not Artificial Intelligence
The adoption of AI applications isn't about replacing workers but helping workers do their jobs better.
Emerging Technologies Remain a Gamble in 2018
IT leaders face a tornado of vendor news and business user demands relating to emerging technologies such as blockchain, AI, and augmented reality. Those leaders need to put those technologies and the business need in perspective.
In Cyber-Defense, Good Enough is Far Better Than Perfect
Agile and DevOps concepts help businesses get the basics of applications to market quickly, and those same concepts can help prepare the military for its challenges.
Leadership: How to Succeed as a New Manager
You've spent your career learning about IT -- network troubleshooting, programming languages, and data management. But now they want you to manage a team of people. Here are a few tips to get you started on your new journey.
Ethical Tech: Myth or Reality?
Technology innovation is accelerating and so are the impacts of technology on society. As machine intelligence gets baked into more products and services, as more human tasks become automated, and as more industries are disrupted, the tech industry needs to think differently. Here's why.
Five Traits to Look for in a Data Protection Officer
It's crucial for a data protection officer -- required under the EU's GDPR -- to have a enterprisewide view of an organization's stored data and how it is used, or not used.
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The State of IT & Cybersecurity Operations 2020
Download this report from InformationWeek, in partnership with Dark Reading, to learn more about how today's IT operations teams work with cybersecurity operations, what technologies they are using, and how they communicate and share responsibility--or create risk by failing to do so. Get it now!
Key to Cloud Success: The Right ManagementThis IT Trend highlights some of the steps IT teams can take to keep their cloud environments running in a safe, efficient manner.
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