AI Challenge: Achieving Artificial Empathy
As AI is woven deeper into different types of software and business processes, the success of it, particularly from customer experience and personalization standpoints, depends on its ability to recognize emotion and act accordingly. Will machines be able to achieve artificial empathy? Have they already? Following are some of the challenges and opportunities.
GDPR: A Cost vs. Benefit Analysis
It's a mistake for companies to view compliance with GDPR as just a financial burden. There are real benefits to be had in understanding and protecting customer data.
Executives, Beware of Agile!
The successful shift to an agile organization isn't just about a mandate from above; management has to embrace agile as a way of doing business.
No More IT Islands
IT professionals no longer fit into the buckets of specialization that marketers and HR staffers love.
Why IT Professionals Move to Las Vegas
Las Vegas may well become the next high-tech hotbed as more IT talent and related investment flow into the city. On and off The Strip, there are all kinds of opportunities to cash in on digital transformation, from gaming to the maker movement and beyond. You may enjoy life more, too. Here's why.
4 Types of Machine Intelligence You Should Know
Cognitive computing, AI, machine learning, and deep learning are often used to describe the same thing, when they actually differ. We explain what the differences are so you can better understand how the pieces fit together.
Emerging Technologies Remain a Gamble in 2018
IT leaders face a tornado of vendor news and business user demands relating to emerging technologies such as blockchain, AI, and augmented reality. Those leaders need to put those technologies and the business need in perspective.
Leadership: How to Succeed as a New Manager
You've spent your career learning about IT -- network troubleshooting, programming languages, and data management. But now they want you to manage a team of people. Here are a few tips to get you started on your new journey.
Ethical Tech: Myth or Reality?
Technology innovation is accelerating and so are the impacts of technology on society. As machine intelligence gets baked into more products and services, as more human tasks become automated, and as more industries are disrupted, the tech industry needs to think differently. Here's why.