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Transparency Reshaping the Risk Management Landscape
New technologies give consumers and investors informed insights into a company's reputation.
How to Spin Up an AI Flywheel with Data
Gather as much data as you can about your customers, optimize metrics to address business questions, and build out your AI-based applications.
Moving Apps to the Cloud Is Painful; These Steps Can Make It Hurt Less
Migrating an application to the cloud involves much more than just selecting a cloud provider. It can be done, but think security, connectivity, and things like labor costs.
Has IT Gone Packaged Software Crazy?
When it comes to software, why choose out-of-the-box plain vanilla when there's a rainbow of other flavors that you can choose from and swirl together?
AI Challenge: Achieving Artificial Empathy
As AI is woven deeper into different types of software and business processes, the success of it, particularly from customer experience and personalization standpoints, depends on its ability to recognize emotion and act accordingly. Will machines be able to achieve artificial empathy? Have they already? Following are some of the challenges and opportunities.
How to Market IT Modernization to Your Business
While the rationale for modernizing IT is often apparent, sometimes the messaging and positioning on the part of the IT group is just as important.
The Resilient Leader
What is it that enables some IT leaders to fly in the face of stress while others crumble? It's called resilience, and it's a skill, not a talent.
How Cloud Computing Is Impacting Disaster Recovery Planning
IT executives know that the cloud is changing everything, but they might forget that they have to update their disaster recovery plan accordingly.
10 Things You Should Know About Deep Learning
This type of machine learning is going to become increasingly important in analytics and enterprise applications.
Managing Online Extortion and Other Tricky Relationships
Speakers at the RSA Conference this week shared some advice on how business leaders can deal with hackers who are trying to extort payments from an organization.
Businesses Are on the Cusp of an Automation Revolution
The cloud is much more than on-demand computing and storage resources. It is the foundation for a whole new world of exciting and smart ways of doing business.
Culture, Like Technology, Is Changing at a Breakneck Pace
If you thought your company culture was good or bad or a static thing within the organization, well, guess again.
Dun & Bradstreet Eyes Blockchain, Machine Learning Projects
Data provider Dun & Bradstreet has been providing information to subscribers and customers for 177 years. Now it is exploring Blockchain and machine learning to improve its offerings.
Protect Your Data Privacy Online: Top Experts Share Personal Stories
Nervous about your privacy online? We've asked data and analytics experts how they protect their own privacy. Here's what they said.
Executives, Beware of Agile!
The successful shift to an agile organization isn't just about a mandate from above; management has to embrace agile as a way of doing business.
No More IT Islands
IT professionals no longer fit into the buckets of specialization that marketers and HR staffers love.
Three Big Pitfalls for Big-Company CIOs, and What to Do About Them
Scale and longevity can be advantages for large enterprises facing competition from startups, but those enterprises need to transform their IT culture, achieve single-speed IT, and jettison inefficient distributed infrastructure.
Get an AI Head Start: Buy It
CIOs want to invest in AI projects, but some just aren't ready to build it out themselves. So Oracle and SAP are both offering AI technologies to enterprise customers to get them started.
Technology Faces State-of-Mind Hurdles
Cloud and open source advocate Sam Ramji, vice president for product management for the Google Cloud Platform, provides a sneak peek into his Interop ITX keynote.
To Improve Customer Service Robots Enable Humans
When it comes to customer service automation, don't think robots can do it all. They need to work in combination with human staffers.
4 Types of Machine Intelligence You Should Know
Cognitive computing, AI, machine learning, and deep learning are often used to describe the same thing, when they actually differ. We explain what the differences are so you can better understand how the pieces fit together.
How to Transition from Being a Cloud 'Rookie' to Aficionado
Dabbling in the cloud rather than having a cloud strategy with assigned responsibilities is a step toward disaster.
The State of the Cloud 2018
It's time to stop with the excuses and recognize why an organization needs to move to the cloud.
Is the CIO becoming the Chief Customer Officer?
How data, subscriptions and new business models are transforming the CIO's relationship with the customer.
Town of Cary Embraces the IoT to Serve Citizens
Alexa, Waze, apps. Citizens are getting more tech savvy and city governments are struggling to keep up. North Carolina's Town of Cary has an award-winning strategy, though. We reveal what that is.
It’s About Augmented Intelligence, not Artificial Intelligence
The adoption of AI applications isn't about replacing workers but helping workers do their jobs better.
Emerging Technologies Remain a Gamble in 2018
IT leaders face a tornado of vendor news and business user demands relating to emerging technologies such as blockchain, AI, and augmented reality. Those leaders need to put those technologies and the business need in perspective.
Ethical Tech: Myth or Reality?
Technology innovation is accelerating and so are the impacts of technology on society. As machine intelligence gets baked into more products and services, as more human tasks become automated, and as more industries are disrupted, the tech industry needs to think differently. Here's why.
Tech Trends: Top 8 Priorities for IT
Survey data from The Hackett Group show how IT leaders are supporting the business side of their organizations.
Your First AI Project: Avoid Customer-facing Chatbots
Your competitor has a shiny new AI-driven chatbot, so shouldn't you be developing one, too? Not necessarily. Here's why these customer-facing bots may not be the best first project for your AI program, and what you should choose instead.
Five Traits to Look for in a Data Protection Officer
It's crucial for a data protection officer -- required under the EU's GDPR -- to have a enterprisewide view of an organization's stored data and how it is used, or not used.
Define DevOps' Role in Application Security
DevOps teams are challenged by hackers whose tools and practices have grown increasingly sophisticated. Here's how the good guys can gain the upper hand.
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2021 State of ITOps and SecOps Report
This new report from InformationWeek explores what we've learned over the past year, critical trends around ITOps and SecOps, and where leaders are focusing their time and efforts to support a growing digital economy. Download it today!
Monitoring Critical Cloud Workloads ReportIn this report, our experts will discuss how to advance your ability to monitor critical workloads as they move about the various cloud platforms in your company.
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