Insurance: A Year In Review
How are companies that <I>InformationWeek</I> considers as IT innovators changing to stay competitive? Examine year-over-year shifts in business-technology practices and priorities in this InformationWeek 500 2004 and 2003 comparison.
![](https://eu-images.contentstack.com/v3/assets/blt69509c9116440be8/bltc0182b2356ae8eed/64b83949410a1b4c0bd7459b/IW_generic_image.png?width=1280&auto=webp&quality=95&format=jpg&disable=upscale)
SNAPSHOT 2003 INSIDE COMPANIES Average portion of revenue spent on IT 3% Average percentage of industry applications and business processes that have Web-based front ends 41% Companies with real-time business processes in place 68% HOW COMPANIES DIVIDE THEIR IT BUDGETS Hardware purchases 16% Services or outsourcing 15% Research and development 3% Salaries and benefits 34% Applications 21% Everything else 11% INDUSTRY FINANCIALS Average year-over-year revenue change 4% Average year-over-year net income change -49% DATA: INFORMATIONWEEK RESEARCH
See the InformationWeek 500 2003 and 2002 comparison
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Insurers Turn To Web To Speed Services
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