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How To "Fire" A Vendor
The folks over at ChannelWeb have just posted an excellent story on midmarket companies that have had to ditch a vendor. Here are some tips in case your company has to end a supplier relationship.
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The folks over at ChannelWeb have just posted an excellent story on midmarket companies that have had to ditch a vendor. Here are some tips in case your company has to end a supplier relationship.Scott Campbell's ChannelWeb story, Midmarket CIOs: Why We've Fired A Vendor, talks about how Kirby-Smith Machinery fired Websense, why Carfax dumped Websphere, and how NMS Labs abandoned the company routing its 800-number calls.
According to the story, making the decision can be broken into 5 steps: 1. Diagnosing the problem,
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