Apple Yanks Buggy iOS 8 Update - InformationWeek

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Apple Yanks Buggy iOS 8 Update
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jgherbert
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jgherbert,
User Rank: Ninja
9/25/2014 | 12:59:47 PM
Disappointing, Really
More than anything, the bugs in iOS 8 are kind of disappointing. It's an indication of insufficient testing, probably obsessive focus on the iPhone 6 and little on the impact of iOS 8 on older phones (based on the reports from 4S users). This is the big problem of working to a date that, as it turned out, was maybe a month too early at least. Marketing versus Engineering has always been a thorny issue, and this is the result.

8.0.1 is just compounding the same thing from the looks of it. 8.0.2 will be interesting, and as with iOS7, in all likelihood 8.1 is going to be the version you really wanted.
Thomas Claburn
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Thomas Claburn,
User Rank: Author
9/25/2014 | 3:30:37 PM
Re: Disappointing, Really
Given the dependencies in OS X Yosemite (eg: Handoff), Apple would have done better to wait for an extra month and release both updates together, with more bugs ironed out, alongside Apple Pay and iCloud Drive.
jgherbert
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jgherbert,
User Rank: Ninja
9/25/2014 | 4:39:23 PM
Re: Disappointing, Really
I couldn't agree more. However, this is the marketing problem: They want iOS8 on the iPhone 6, and there is NO WAY ON THIS EARTH that they will launch the iPhone6 late. No way. And if they didn't make iOS8 available on other devices, people would ask why and assume that the iPhone6 was running an early, buggy OS.

So they release it anyway in a "good enough" form in order to meet marketing deadlines. Which sucks.
jagibbons
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jagibbons,
User Rank: Ninja
9/25/2014 | 8:51:16 PM
Re: Disappointing, Really
It's really amazing how forgiving Apple fans are given these challenges. If any other manufacturer released a device with these kinds of issues, they would be crucified by the media. Instead, Apple releases a new set of phones touting features that other OSs have had for two generations (NFC, health APIs), a phone is so thin and light (think weak) that it can be bent in half just from someone sitting down with it in their pocket. a new default keyboard that displays a users pin lock code in auto-correct and a built-in browser (Safari) that has crashed on my iPad no less than twice while trying to write this paragraph.

Marketing and Engineering clearly were not in sync. Granted, it is very difficult to make sure all the details of a device are ready for the launch event that was scheduled months in advance. I like my iPad Air, but it's just a device. Maybe this will help others see that Apple isn't as infallible and worship-worthy as many think it is.
Broadway0474
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Broadway0474,
User Rank: Ninja
9/25/2014 | 9:16:51 PM
Re: Disappointing, Really
This bears repeating if it hasn't been said here already. Investors were not so forgiving today. Shares plunged nearly 4% and this caused a tumble in all three major US indices of between 1.5 to nearly 2%. But these drops, and the terrible PR generated this, are but blips, aren't they, in a long-term strategy that would only be dented if sales of the next phone, the next iPad, the damn Watch, are significantly less than expected.
jagibbons
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jagibbons,
User Rank: Ninja
9/25/2014 | 9:25:14 PM
Re: Disappointing, Really
Investors will forgive the gaffes because sales will continue, despite the issues involved.
Joe Stanganelli
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Joe Stanganelli,
User Rank: Author
9/26/2014 | 12:13:12 AM
iOS SchmiOS
Has there EVER been a new version of iOS that wasn't super-buggy?  There's a headline like this every time there's a new iOS release.

It would seem that only fools update right away.  But then, Apple -- for all of its successes in reaching a broader market -- still has tons of fanbois and fangrrls who fit the bill.
MyW0r1d
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MyW0r1d,
User Rank: Strategist
9/26/2014 | 5:41:51 PM
Lack of Passion
These past few days at Apple are not without comparable events.  Healthcare.gov, Windows 8, JC Penny, and the automobile industry (sorry, too many recalls to select one as exemplary).  I think they all share one thing in common, boards who have placed senior management responsibility in people who lack true passion about the product in deference to MBAs focusing on stock market factors.  My understanding of Jobs was that he was passionate about what he did which also translated to his being a fanatic for detail if not out right overbearing at times.  Unwilling to accept "close enough."  It was evident by his leaving and returning with the business reflecting the ebb and flow of his presence.  This passion, however, is the characteristic of senior leaders which have won the markets by producing outstanding products.  Apple's performance only reflects that change in leadership - it is not enough to dress down for your product presentations to mimic the success of others (Jobs, Zuckerburg,...).  I see a lot of execs that remind me of Hammer from the Ironman movies as he tried to imitate Stark.   

I will admit it is unfair to list Healthcare.gov here.  I haven't met too many Fed Execs who cared about funding (for them, the american public will always pay) or could for that matter read a financial report if asked.  Their focus is entirely different than private sector.  But, if they so desired, they could bring that passion to their work and might be surprised at the effect it could have.  Investors have to start considering this in selecting their senior leadership or they will simply continue to pay in percentages of lost market value.
Broadway0474
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Broadway0474,
User Rank: Ninja
9/26/2014 | 11:10:52 PM
Re: Lack of Passion
For public leaders. the public will always pay, you say. Can't you say that same for private leaders -- heck, Apple's leaders, Facebook's leaders, etc. etc. They know shareholders and consumers will continue to buy shares and buy products because the spell has already been cast  on them --- call it "branding" --- and no matter how passionate these leaders are, that will continue.
Technocrati
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Technocrati,
User Rank: Ninja
9/28/2014 | 1:48:21 AM
Re: Lack of Passion

@MyW0r1d     I think you raise a good point regarding passion, is it still there after Jobs ?    It doesn't look like it to be honest - I don't remember Apple products having these kind of issues during his time at  the helm.

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