Michael Dell Hints HP Pain Is His Gain - InformationWeek
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Michael Dell Hints HP Pain Is His Gain
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ANON1250006345326
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ANON1250006345326,
User Rank: Apprentice
10/21/2011 | 5:58:48 PM
re: Michael Dell Hints HP Pain Is His Gain
I have avoided using Dell products for years because of their customer service reputation. I inherited a Dell laptop sometime back and compared the service from Dell to the service from Lenovo. I also compared the service from Dell to the service from HP. In both cases Dell placed a distant third. I don't know if their service has become more professional since they have gone more into the commercial area but if it hasn't I can't see a commercial enterprise putting up with the level of service I have seen from Dell.
grayskull
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grayskull,
User Rank: Apprentice
10/19/2011 | 8:00:54 PM
re: Michael Dell Hints HP Pain Is His Gain
Michael Dell, please stop worrying about HP business and start to seeing you own company. Focus on your customers, give them better support.


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