Shadow IT: 8 Ways To Cope - InformationWeek

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3/18/2015
06:10 PM
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Shadow IT: 8 Ways To Cope

If you're sick and tired of Shadow IT in your organization, you're not alone. Here are some coping mechanisms to help you get a handle on things.
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Reduce Evaluation Times
When business units come to IT with new technology requests, one of the biggest complaints I hear is that the review process simply takes too long. Either the IT department considers the requests low priority, or it digs far too deep into the audit process. High-priority technology evaluations should be timely and cursory. This can be a tricky tightrope for IT to walk. Seasoned IT professionals need to be heavily involved in the evaluation process. This is no place for rookies unless you want an IT roadmap that's full of potholes.
(Image: Jarmoluk via Pixabay)

Reduce Evaluation Times

When business units come to IT with new technology requests, one of the biggest complaints I hear is that the review process simply takes too long. Either the IT department considers the requests low priority, or it digs far too deep into the audit process. High-priority technology evaluations should be timely and cursory. This can be a tricky tightrope for IT to walk. Seasoned IT professionals need to be heavily involved in the evaluation process. This is no place for rookies unless you want an IT roadmap thatís full of potholes.

(Image: Jarmoluk via Pixabay)

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Charlie Babcock
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Charlie Babcock,
User Rank: Author
3/22/2015 | 1:29:47 AM
Early Facebook was 'Shadow IT,' wasn't it?
The creation of Facebook at Harvard was shadow IT at its best, wasn't it? We can't define shadow IT as good or bad but simply that is now going to be with us for the foreseeable future. I don't think the urge to purge is a healthy one and I don't think it can be allowed to run free. When it starts to both depend on and expose corporate data, it's time for IT supervision, limits and control to come into play in the degree that the situation warrants. Judgement calls will be called for.
D. Henschen
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D. Henschen,
User Rank: Author
3/19/2015 | 12:57:21 PM
All great, timeless advice, but why is it so hard?
Not to take anything away from all these great points of advice, but it seems like we've been hearing many of them for years. Speed evals and implementations? Be proactive and get involved with the business? If IT hasn't heeded this advice by now, it's probably suffering from more pervasive cultural issues that are blunting its effectiveness on multiple fronts. I think the companion peice here should be on how IT can cultivate a culture of innovation.
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