Ms. Coffman offers more than 30 years of human resources management experience, including 22 years in the BPO environment. Prior to joining now Majorel in October 2014, she was VP of HR for Advanced Call Center Technologies, headquartered in Berwyn, Pennsylvania. Prior to that she served as Vice President of Global Training and Development for iQor. In addition to her Human Resource experiences, Ms. Coffman functioned as VP, Operations, for an inbound call center project, from August 2009 to June 2011. Prior to this she was Vice President, Talent, for six iQor call centers.