Karen R. Beaudouin, RN is a Program and Project Management strategist and a frequent speaker on project and portfolio management issues. Since 2009, she has served as the President of the CA Clarity Global User Community, a professional users group with an international membership of over 5,500. In addition, she is a PMO Program Manager at CareFirst, a member of the Blues Cross and Blue Shield Association. Her certifications include Project Management, Six Sigma Black Belt and ITIL v3.