Nelson Takumi Kavatoko
Subject Matter Expert for Multi-vendor Support Services, IBM
Nelson is a subject matter expert at IBM for Multi-vendor Support Services, applying the knowledge acquired during more than nine years of working in the IT services area. He graduated in IT Management from FATEC, continuing his education with post-graduate work in business management MBA at UNIP and IT architecture at FIAP. His main job roles are technical support specialist, technical leader for services support, team leader for services support, client technical architect, and subject matter expert.