Author's Profile

As SysAid Technologies' first employee, Sarah Lahav has remained a vital link between SysAid and its customers since 2003. She is the current CEO and the former VP of Customer Relations. The two positions have given her a hands-on role in evolving SysAid solutions to align with the dynamic needs of service managers. Sarah also developed SysAid's Certification Training Program, thereby advancing the teaching methods and training technology that are in place today.