Business Continuity: What's Your Plan? - InformationWeek
12:00 AM
Melanie Turek
Melanie Turek
[Dark Reading Crash Course] Finding & Fixing Application Security Vulnerabilitie
Sep 14, 2017
Hear from a top applications security expert as he discusses key practices for scanning and securi ...Read More>>

Business Continuity: What's Your Plan?

These days, any organization that doesn’t have a business continuity plan in place is critically out of date. It’s not just the big threats that matter—things like terrorism, natural disasters, regional power failures, and so on. With an increasingly remote workforce, more companies are open to more interruptions to their business—because in a virtual workplace, even if interruptions hit on a local level, their effects reach far and wide.

It doesn’t take much: A single building could experience a power failure or Internet outage; a single region could be under weather constraints; a single team could be stranded far from where they normally work. In the virtual workplace, all these localized issues can have broad effects on the larger organization, since most workers must interact and collaborate with a wide group of dispersed employees, partners and customers. If those peers are unable to “get to work”—not just sit at their desks, but communicate as well—the consequences will be felt throughout the enterprise. It doesn’t take long for the change to impact customer satisfaction, and the company’s bottom line.

As a result, more companies are taking a hard look at business continuity—essentially, the ability to keep the business running, customers served, and employees productive, regardless of any interruption to standard operating procedure.

One key way to ensure superior business continuity is to have a clear, well designed plan in place for keeping communications going. This should go beyond simple notification procedures and include unified communications—including VoIP, conferencing and presence-based applications—so that employees and partners can continue to communicate and collaborate to keep the business on track.

Of course, companies can benefit from these critical communications technologies on a regular basis, to boost productivity, support the virtual workplace, dramatically improve ROI and positively impact the bottom line. But many companies that want to deploy such technologies are looking for ways to justify the investment. Making conferencing and collaboration tools a valuable part of the business continuity plan can help achieve that ROI goal—and get the corporate purse strings to open up.

Companies should develop and implement an on-demand conferencing and collaboration plan that supports business continuity for the enterprise and its customers. The plan should detail what technologies to use when; how to handle the specific needs of office-based and remote employees; and how to define and determine when to put the plan into action.

To learn more about the role unified communications can play in business continuity, please join me for a Webinar this Thursday, December 14 at 9:00 am PST.

Comment  | 
Print  | 
More Insights
Newest First  |  Oldest First  |  Threaded View
How Enterprises Are Attacking the IT Security Enterprise
How Enterprises Are Attacking the IT Security Enterprise
To learn more about what organizations are doing to tackle attacks and threats we surveyed a group of 300 IT and infosec professionals to find out what their biggest IT security challenges are and what they're doing to defend against today's threats. Download the report to see what they're saying.
Register for InformationWeek Newsletters
White Papers
Current Issue
2017 State of IT Report
In today's technology-driven world, "innovation" has become a basic expectation. IT leaders are tasked with making technical magic, improving customer experience, and boosting the bottom line -- yet often without any increase to the IT budget. How are organizations striking the balance between new initiatives and cost control? Download our report to learn about the biggest challenges and how savvy IT executives are overcoming them.
Twitter Feed
Sponsored Live Streaming Video
Everything You've Been Told About Mobility Is Wrong
Attend this video symposium with Sean Wisdom, Global Director of Mobility Solutions, and learn about how you can harness powerful new products to mobilize your business potential.
Flash Poll