"Typically, we can stop an attack within five messages sent by an infected client."
FaceTime, a Foster City, Calif.-based IM security firm, is so sure that its behavioral-based defense will stop attacks that it issued a "Worm Free Guarantee" on Tuesday as it launched IMAuditor 6.5, saying that it would compensate customers "upon a single instance of an IM worm propagating in the customer's environment."
"Even a short 'window of vulnerability' for IM based attacks is unacceptable," said Kailash Ambwani, FaceTime's chief executive, in a statement announcing the guarantee. "Enterprise organizations require a solution that prevents new infections before they start."